Daniel Oliech
Pittsburgh
Summary
Dynamic leader with a proven track record at Ginok Care Services DBA ComForCare-SE Pittsburgh, enhancing organizational growth and customer relations through strategic visioning and partnership development. Excelled in operations management and legal compliance, achieving significant process improvements. Skilled in fostering adaptability and resilience, with a knack for turning challenges into opportunities for innovation.
Overview
13
13
years of professional experience
Work History
Founding Director
Ginok Care Services DBA ComForCare-SE Pittsburgh
10.2021 - Current
- Established and maintained relationships with key stakeholders.
- Cultivated positive working relationships with external stakeholders including vendors, suppliers, regulators, local communities which contributed to successful collaborations benefiting all involved parties.
- Fostered a culture of collaboration and innovation within the organization, empowering employees to take ownership of their work and achieve success.
- Implemented innovative solutions to streamline operations, reduce overhead costs, and increase overall efficiency.
- Enhanced company''s reputation through effective public relations strategies, cultivating key partnerships, and participating in industry events.
Achieva
Weekend On-Call Coordinator
08.2018 - 12.2019
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Director of Community Services
LIFE Pittsburgh
10.2021 - 05.2022
- Promoted skill-building opportunities for staff members through professional development workshops and mentorship programs.
- Advised organizational leadership on best practices for community engagement, shaping policy decisions that positively impacted constituents.
- Managed budgets effectively while ensuring optimal allocation of resources towards priority projects and services.
- Established key performance indicators for ongoing evaluation of program effectiveness and alignment with organizational goals.
- Identified areas for improvement within existing programs, implementing targeted interventions to address gaps in service provision.
- Launched new initiatives aimed at addressing emerging needs within the community, demonstrating adaptability and responsiveness to shifting priorities.
- Streamlined service delivery processes, resulting in improved efficiency and satisfaction among clients.
Practice Director
Genesis Medical Associates
08.2018 - 10.2019
- Established metrics-driven goals for team members to drive accountability and improve productivity levels consistently.
- Enhanced overall practice performance by implementing rigorous quality assurance measures for all service offerings.
- Increased client satisfaction rates by creating customized solutions for complex business challenges.
- Designed comprehensive training programs for staff members, ensuring ongoing skill development and expertise cultivation.
- Improved operational efficiency by streamlining processes and implementing best practices in the practice.
- Delivered exceptional client service by proactively addressing concerns, resolving issues, and maintaining open lines of communication throughout engagements.
- Evaluated and optimized internal workflows, resulting in significant cost savings and process improvements.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Manager, Medical Affairs and Professional Credenti
St. Clair Hospital
01.2016 - 03.2018
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Manager , Medical Staff and Support Services
Chicago Lakeshore Hospital
08.2012 - 01.2016
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Manager of Patient Access
Barrington Orthopedic Specialists
07.2012 - 05.2013
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Trained and mentored new employees in registration department, answered questions and provided insight on patient services.
- Developed highly effective communication, interpersonal and active listening skills, which were used for interacting with people of all different backgrounds and cultures.
- Evaluated workflow efficiency regularly, implementing process improvements as needed to meet changing demands on the healthcare system effectively.
- Reduced wait times for patients with effective resource management and staff allocation strategies.
- Implemented customer service training programs that led to increased employee satisfaction and a reduction in patient complaints.
Community Liaison
Chicago Children's Center For Behavioral Health
01.2011 - 07.2012
- Strengthened community partnerships by organizing and attending collaborative events.
- Enhanced public relations for the organization through effective communication with diverse groups and stakeholders.
- Increased awareness of available programs and services through targeted outreach efforts, leading to higher participation rates.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Promoted organizational initiatives by presenting at community meetings and participating in local events.
- Leveraged social media platforms to share information about events, resources, and success stories with a wider audience.
Patient Access Representative
Northwestern Medical Faculty Foundation
01.2011 - 12.2011
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Education
Bachelor Of Arts - Political Science And Government
University of Dayton
Dayton, OHDoctor Of Business Administration - Health Administration
Central Michigan University
Mount Pleasant, MIMaster Of Science - Health Administration
Central Michigan University
Mount Pleasant, MISkills
- Organizational Growth
- Customer Relations
- Strategic Visioning
- Adaptability and Resilience
- Operations Management
- Partnership Development
- Start-Up Operations
- Process Improvements
- Legal Compliance
- Policies and Procedures Development
- Partnership Building
Timeline
Founding Director
Ginok Care Services DBA ComForCare-SE Pittsburgh
10.2021 - Current
Director of Community Services
LIFE Pittsburgh
10.2021 - 05.2022
Achieva
Weekend On-Call Coordinator
08.2018 - 12.2019
Practice Director
Genesis Medical Associates
08.2018 - 10.2019
Manager, Medical Affairs and Professional Credenti
St. Clair Hospital
01.2016 - 03.2018
Manager , Medical Staff and Support Services
Chicago Lakeshore Hospital
08.2012 - 01.2016
Manager of Patient Access
Barrington Orthopedic Specialists
07.2012 - 05.2013
Community Liaison
Chicago Children's Center For Behavioral Health
01.2011 - 07.2012
Patient Access Representative
Northwestern Medical Faculty Foundation
01.2011 - 12.2011
Bachelor Of Arts - Political Science And Government
University of Dayton
Doctor Of Business Administration - Health Administration
Central Michigan University
Master Of Science - Health Administration
Central Michigan University
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