Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Payne

Tobyhanna

Summary

Dynamic personal trainer with a passion for fitness and proven leadership skills at BoldUniqueFitness Inc. Developed innovative exercise programs that enhanced client performance and retention. Expert in strength training and motivational coaching, I successfully increased client satisfaction through tailored fitness plans and engaging group sessions, fostering a supportive and energetic workout environment.

Overview

23
23
years of professional experience

Work History

Doorman

Hirepoint Llc
06.2023 - Current
  • Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
  • Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
  • Wrote detailed reports of all security breaches and investigations.
  • Issued access cards to authorized personnel to monitor access points.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Examined doors, windows and gates to verify security.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Improved overall resident satisfaction by providing swift assistance during various situations such as lockouts or lost items.
  • Increased response time during emergencies by implementing a thorough understanding of building layout and evacuation protocols.
  • Orchestrated building safety measurements to maintain security and protect residents.
  • Contributed to a clean and orderly environment by maintaining the lobby area and entrances daily.
  • Assisted in emergency situations, promptly contacting appropriate authorities when necessary.
  • Supported efficient move-in/move-out procedures for new tenants while minimizing inconvenience to other residents.
  • Collaborated with building management to address resident concerns quickly and effectively.
  • Streamlined package delivery process, ensuring timely distribution to residents.
  • Directed traffic and kept property frontage free for guests.
  • Managed access control system, preventing unauthorized entry into the building.
  • Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building.
  • Coordinated with vendors for deliveries or services, ensuring minimal disruption to residents'' routines.
  • Established trust with residents through consistent reliability, professionalism, and attention to detail in all tasks performed.
  • Conducted regular inspections of common areas, reporting maintenance issues for prompt resolution.
  • Relieved guests of luggage and connected with porters for delivery to rooms.
  • Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
  • Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
  • Demonstrated strong conflict resolution skills when addressing disputes between residents or guests in the building.
  • Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
  • Handled sensitive information discreetly while maintaining accurate records of visitor logs and incident reports.
  • Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
  • Monitored surveillance cameras regularly to ensure safety within the premises at all times.
  • Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.

Personal Trainer

BoldUniqueFitness Inc
04.2019 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Designed specific workout systems for individual clients based on performance ability.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
  • Collaborated with other fitness professionals to design effective cross-training programs.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
  • Boosted personal training revenue by promoting additional services to existing clients.
  • Maintained up-to-date knowledge of fitness trends and certifications to provide clients with cutting-edge training techniques.
  • Utilized social media platforms to promote personal training services, expanding client base.
  • Organized outdoor fitness boot camps to provide clients with diverse and challenging workout environments.
  • Offered nutritional guidance to complement fitness programs, contributing to improved client health outcomes.
  • Enhanced gym community engagement by organizing and leading group fitness challenges and events.
  • Improved client retention by developing personalized fitness programs tailored to individual needs and goals.
  • Streamlined client onboarding process, ensuring smooth and welcoming introduction to gym facilities and services.
  • Increased overall gym revenue through effective upselling of personal training packages and nutritional supplements.
  • Enhanced clients' understanding of fitness principles and techniques through educational workshops and seminars.
  • Fostered supportive and motivational environment, significantly increasing client commitment to long-term health and fitness goals.
  • Adapted training methods to accommodate clients with special needs or limitations, ensuring inclusive fitness opportunities.
  • Developed and implemented innovative workout routines to keep clients engaged and prevent plateauing.
  • Collaborated with healthcare professionals to design safe and effective programs for clients with medical conditions.
  • Conducted regular follow-up with clients to track progress and adjust fitness plans as needed.
  • Conducted comprehensive fitness assessments to establish baseline fitness levels and monitor progress, enhancing client satisfaction.
  • Analyzed client feedback to continuously improve training programs and client satisfaction.
  • Cultivated strong relationships with clients, resulting in high rate of referrals and new business.
  • Boosted client confidence and skillset with targeted strength training and conditioning programs.
  • Streamlined scheduling processes for better time management and session availability.
  • Assisted in the development of gym-wide events, increasing overall membership engagement.
  • Organized fun and engaging gym challenges to foster camaraderie among members and promote healthy competition.
  • Led aerobics, yoga, core strength and kickboxing classes.
  • Provided emergency first aid and CPR as needed.
  • Developed and implemented fitness assessment system to evaluate progress of participants.
  • Promoted fitness classes to boost gym attendance.
  • Utilized effective record-keeping system for tracking customer information.
  • Collaborated with other fitness professionals to develop and implement new programs.
  • Assisted with marketing and promoting of classes and services.
  • Used music to motivate and energize classes.
  • Counseled participants on nutrition to help reach fitness goals.
  • Set up and broke down equipment before and after classes.
  • Adapted classes to meet needs of participants with varying fitness levels.
  • Promoted safe and inclusive environment for club clients and members.
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Educated participants on proper nutrition and healthy lifestyle habits.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Demonstrated proper form and technique to prevent injury.
  • Led recovery and flexibility sessions to reduce risk of injury and improve overall physical wellness.
  • Maintained high standards of safety and cleanliness in training areas, minimizing risk of injury and promoting healthy workout environment.

Home Health Aide

Better Families Inc.
06.2020 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Followed nutritional plans to prepare optimal meals.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
  • Developed individual care plans for clients based on specific needs.
  • Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
  • Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
  • Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Transported clients for medical and personal outings.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Provided direct personal care and administrative services to clients.

Receiving /Sales Manager

Conway Stores
01.2002 - 01.2007
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Pioneered adoption of sustainable practices in sales operations, leading to recognition as industry leader in sustainability.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
  • Expanded market share by identifying and penetrating untapped markets.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
  • Conducted comprehensive market research to identify new opportunities and trends.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Attended industry events and conventions to expain sales opportunities.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
  • Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
  • Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
  • Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Developed competitive analysis framework, enabling proactive adjustments to sales tactics and strategies.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Organized promotional events and interacted with community to increase sales volume.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Implemented systems and procedures to increase sales.
  • Managed accounts to retain existing relationships and grow share of business.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Facilitated business by implementing practical networking techniques.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Drove sales by developing multi-million dollar contract sales.

Education

High School Diploma -

South Bronx High School
The Bronx, NY
06.2009

Skills

  • Passion for fitness
  • Strength training
  • Exercise program design
  • Motivational coaching
  • Leadership skills
  • Motivational
  • Personal training and coaching
  • High-intensity interval training
  • Performance enhancement techniques
  • Corrective exercise techniques

Timeline

Doorman

Hirepoint Llc
06.2023 - Current

Home Health Aide

Better Families Inc.
06.2020 - Current

Personal Trainer

BoldUniqueFitness Inc
04.2019 - Current

Receiving /Sales Manager

Conway Stores
01.2002 - 01.2007

High School Diploma -

South Bronx High School
Daniel Payne