Daniel Williard-Concepcion
Swiftwater
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
8
8
years of professional experience
Work History
General Manager
Neovia Logistics Services
09.2024 - 02.2026
- Enhanced client relationships and secured contract extensions by fostering trust through open communication and dedicated service.
- Spearheaded cultural transformation across site operations by establishing clear expectations and enhancing leadership accountability.
- Optimized production processes to achieve a $0.11 reduction in cost per unit and an 18% improvement in total quality metrics.
Area General Manager
VeoRide
04.2024 - 09.2024
- Directed operations across four markets in New York, New Jersey, and Connecticut generating over $3M in annual revenue.
- Launched New Haven, CT and Queens, NY markets from ground up: recruiting local teams, establishing city operations, and managing city partnerships.
- Streamlined cross-market processes in logistics, safety and staffing which reduced vehicle downtime by 22%.
General Manager
Amazon Fulfillment
04.2021 - 10.2023
- Launched a 1.4 million sq. ft facility with 1,500 employees.
- Achieved 14%YoY operational improvement through structured continuous improvement program.
- Developed and executed safety strategy resulting in recordable rate 31% better than benchmark.
- Established leadership development program leading to 40% increase in exempt leader promotions over 24 months.
Senior Operations Manger
Amazon Fulfillment
03.2018 - 04.2021
- Spearheaded 1-day shipping strategies and planning, resulting in a 34% improvement in Glance View Speed across the northeast region
- Developed and promoted five direct reports into Senior Manager positions.
- Oversaw daily operations, ensuring efficiency and adherence to safety standards across fulfillment center.
Education
International Affiars
The George Washington University
Washington, D.C.Skills
- Operational efficiency
- P&L management
- Quality assurance
- Proficient in Word and Excel
- Cost control
- Process improvement
- Strategic planning and execution
- Employee development
- KPI tracking
Timeline
General Manager
Neovia Logistics Services
09.2024 - 02.2026
Area General Manager
VeoRide
04.2024 - 09.2024
General Manager
Amazon Fulfillment
04.2021 - 10.2023
Senior Operations Manger
Amazon Fulfillment
03.2018 - 04.2021
International Affiars
The George Washington University