
Dynamic professional with a strong work ethic and exceptional customer service skills. Proven track record in recruitment and problem-solving, well versed at maintaining accurate records and organizing data. Recognized for reliability and attention to detail, ensuring smooth operations and enhanced team performance.
· Delivered consistent, high-quality service in fast-paced, high-volume environment
· Managed transactions accurately to while coordinating with team members to ensure smooth daily operations
· Supported full cycle recruitment including candidate sourcing, screening, interviewing, and onboarding
· Drafted and posted job descriptions across platforms including Indeed and ADP
· Maintained accurate, confidential employee records within HRIS systems
· Used Microsoft Excel to track, organize, and reconcile employee sales and payroll-related data
· Supported front-end business operations including return, online pick orders, and guest services
· Resolved customer issues while adhering to company policies and procedures
· Provided reliable customer service while supporting daily store operations
· Tracked inventory using CAO systems to support accurate ordering and replenishment
Valley Forge Financial Group– Remote
Student Summer Practicum |June 2023 – August 2023
· Observed and documented workflows related to investment advisory, retirement planning, and insurance services
Prepared internal presentations summarizing key concepts and observations
Leadership & Involvement
· Alumni Relations Chair, Phi Alpha Delta Pre-Law Fraternity
· Mock Trial Chair, Phi Alpha Delta Pre-Law Fraternity
· Member, Fox Accounting Association
· Microsoft Excel, Word, PowerPoint; Salesforce
· Languages: Italian (Native), German (Intermediate), Spanish (Conversational)
· Certification: Bloomberg Market Concepts