DANIELE WEED
Carlisle
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Life Skills PARAPROFESSIONAL (Instructional Aide)
ESS @ Carlisle Area High School
12.2022 - 02.2024
- Company Overview: ESS provides staffing solutions for schools and educational institutions
- Provided timely feedback on student progress, working closely with educators to adjust instructional approaches as needed.
- Fostered a positive and inclusive classroom environment, promoting respect and empathy among students.
- Utilized creative problem-solving techniques when addressing unique challenges faced by individual students.
- Implemented behavior management strategies to maintain a structured learning environment conducive to success.
- Supported students with disabilities through individualized instruction and accommodations.
- Coordinated with other paraprofessionals to provide seamless support across various settings within the school community.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
Receptionist
Church of God Nursing Home
05.2022 - 12.2022
- Meeting and Greeting Residents and Visitors
- Keeping the reception area tidy
- Answering and Forwarding phone calls
- Screening phone calls
- Sorting and distributing mail
- Attaching files to charts
- Sending emails
- Updating lists
- Administrative Support
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Cashier
Karns Foods
12.2019 - 04.2020
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Maintain clean and tidy check out areas
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Retail Banker
Woodforest National Bank
11.2016 - 10.2019
- Managed all account inquiries from customers and provided assistance
- Facilitated selling of marketing product and services to prospective customers
- Reviewed customer requirements and developed strategies for additional sales
- Strengthened client portfolio by identifying needs and recommending suitable financial products or services.
- Complied with regulatory, legal and ethical requirements to protect bank assets.
- Maintained high levels of cash handling accuracy, ensuring proper documentation and adherence to compliance requirements.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
- Collaborated with team members to achieve branch sales targets and enhance overall productivity.
Laborer
Aerotek
10.2015 - 03.2016
- Company Overview: Aerotek is a staffing agency that provides workforce solutions
- Records all product, batches, and quantities received as required
- Records all over, shortages, and damages and works with supervisor to further investigate
- Performs any required put-away of product to assigned put-away locations
- Troubleshoot testing, reporting and inventory issues
- Aerotek is a staffing agency that provides workforce solutions
- Checked equipment during each shift to assess functionality.
Store Associate
Turkey Hill
07.2015 - 10.2015
- Brewing coffee, stocking shelves, coolers, and freezers
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Office Supervisor
Karns Foods
06.2013 - 07.2015
- Providing customer service
- Overseeing salespeople, cashiers
- Scan, fax, copy and file paperwork
- Entering data into Microsoft Excel and other computer programs
- Counting cashier drawers
- Counting safe and deposits
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Updated reports, managed accounts, and generated reports for company database.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
Cashier
Target
08.2011 - 04.2012
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Issue receipts, refunds, change or tickets
- Built relationships with customers to encourage repeat business.
- Redeem stamps and coupons
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintain clean and tidy check out areas
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
HIGH SCHOOL DIPLOMA -
UNION CITY AREA HIGH SCHOOL
UNION CITY, PA06.2011
Skills
- Customer Service
- Dependable
- Punctual
- Scanning
- Coping
- Outlook Email
- Instruction
- Book Binding
- Self-Motivated
- Proficient in Microsoft Office
- Collaboration
- Special Needs Education
- Clerical Skills
- Communication
- Personal responsibility
- Student needs support
- Organization skills
- Customer assistance
- Willingness to learn
- Cash handling accuracy
- Telephone skills
- Data entry
- Patience and empathy
- Customer/Client relations
- Material handling
- Classroom support
- Customer service excellence
- Data inputting
Timeline
Life Skills PARAPROFESSIONAL (Instructional Aide)
ESS @ Carlisle Area High School
12.2022 - 02.2024
Receptionist
Church of God Nursing Home
05.2022 - 12.2022
Cashier
Karns Foods
12.2019 - 04.2020
Retail Banker
Woodforest National Bank
11.2016 - 10.2019
Laborer
Aerotek
10.2015 - 03.2016
Store Associate
Turkey Hill
07.2015 - 10.2015
Office Supervisor
Karns Foods
06.2013 - 07.2015
Cashier
Target
08.2011 - 04.2012
HIGH SCHOOL DIPLOMA -
UNION CITY AREA HIGH SCHOOL
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