Daniel Brown
New Brighton,PA
Summary
Highly motivated employee with a strong work ethic, adaptability, exceptional interpersonal skills, and ability to take on new challenges. Works effectively without supervision, quick to master new skills, and thrives in dynamic work environments.
Overview
20
20
years of professional experience
Work History
TECHNICAL SALES REPRESENTATIVE
DGI Supply
04.2023 - Current
- Identified potential customers and established relationships with them.
- Provided product demonstrations to clients.
- Resolved customer complaints on time.
- Monitored competitor activity to adjust sales strategies accordingly.
- Collaborated with other departments such as marketing, engineering, and finance to ensure successful completion of projects.
- Identified products and services that would be a best fit for customer projects.
- Updated and organized records of customer accounts, contact information, and transactions.
- Resolved average of 15 customer issues per month through active communication and dedicated research skills.
TECHNICAL SALES ENGINEER
Urban Machinery
01.2019 - 03.2023
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Identified and supported resale opportunities to achieve sales plans.
- Responsible for Northeast Sales Territory spanning from Virginia to New Brunswick, Canada
- Sales Account Portfolio of 3 million USD
DISTRICT EXECUTIVE
Boy Scouts of America
01.2015 - 12.2018
- Lead in the development and implementation of a plan for the district
- Select, train, and inspire district volunteers in the art of cultivating effective and adequate leadership
- Guide the top district volunteers in building a plan of action for the district
- Serve as the professional executive in the administration of assigned responsibilities on behalf of the organization
- Cultivate, develop, and maintain a close rapport with the key stakeholders to achieve their objectives
- Organized regional meetings with unit leaders to discuss program objectives, provide training opportunities, and review progress towards goals.
LEAD TRANSPORTATION SECURITY OFFICER
Transportation Security Administration
01.2013 - 01.2015
- Subject Matter Expert, Identifies, distributes and balances workload and tasks among employees in accordance with established workflow and skill level
- Trains or arranges for the technical training of team members, monitors and reports on the status and progress of work
- Resolves simple, informal complaints of employees and refers others, such as formal grievances and appeals to the supervisor or an appropriate management official
- Serves as coach, facilitator and/or negotiator in coordinating team initiatives and in consensus building activities among team members
- Managed team of 40 trained security professionals engaged in anti-terrorism activities.
TRANSPORTATION SECURITY OFFICER
Transportation Security Administration, TSA
07.2010 - 01.2013
- Performed security screenings of passengers and their carry-on items to detect prohibited items.
- Inspected baggage for explosives or other hazardous materials using advanced equipment.
- Identified suspicious behavior or objects through the use of CCTV cameras.
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
- Collaborated with law enforcement agencies to resolve any safety or security issues that arose during operations.
- Reported any violations of TSA regulations or policies to supervisory staff for further action.
- Maintained knowledge of current aviation security standards and best practices.
- Responded quickly in emergency situations by utilizing appropriate safety protocols.
INFANTRYMAN (11B)
Army National Guard
12.2005 - 07.2010
- Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
- Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Accounted for multi-million dollar inventories of equipment and supplies with no losses.
- Maintained peak physical condition to stay ready for challenging missions.
- Maintained proficiency in the use of small arms weapons systems, including M4 and M16 rifles, M249 squad automatic weapon, M203 grenade launcher, and AT-4 anti-tank weapon.
- Supervised lower enlisted personnel in their daily tasks while providing guidance and mentorship.
Education
Ph.D. - Information Systems And Communication
Robert Morris University
Coraopolis, PA08-2027
Master's degree - Global Issues in Criminal Justice
Kaplan University
Davenport, IA04.2015
Bachelor's degree - Organizational Communications
Kaplan University
Chicago, IL11.2012
Skills
- Customer Account Review
- Clear communication in technical presentations
- Application Engineering
- Technical Consulting
- New Business Acquisition
- Excellent Nonverbal Communication Skills
- Sales Planning and Implementation
- Revenue Growth
- Quotes and Sales
- LifeCycle Management
- Client Rapport-Building
Timeline
TECHNICAL SALES REPRESENTATIVE
DGI Supply
04.2023 - Current
TECHNICAL SALES ENGINEER
Urban Machinery
01.2019 - 03.2023
DISTRICT EXECUTIVE
Boy Scouts of America
01.2015 - 12.2018
LEAD TRANSPORTATION SECURITY OFFICER
Transportation Security Administration
01.2013 - 01.2015
TRANSPORTATION SECURITY OFFICER
Transportation Security Administration, TSA
07.2010 - 01.2013
INFANTRYMAN (11B)
Army National Guard
12.2005 - 07.2010
Ph.D. - Information Systems And Communication
Robert Morris University
Master's degree - Global Issues in Criminal Justice
Kaplan University
Bachelor's degree - Organizational Communications
Kaplan University
Similar Profiles
Warren HaaseWarren Haase
Inside Sales Representative at DGI SupplyInside Sales Representative at DGI Supply
Terrell SlaterTerrell Slater
Storeroom Attendant at DGI SupplyStoreroom Attendant at DGI Supply
Gursimran SinghGursimran Singh
Truck Driver at DGI SupplyTruck Driver at DGI Supply
Aaron McAdamAaron McAdam
Landscape Foreman at Gumpf GardensLandscape Foreman at Gumpf Gardens
BRANDON C. DAVIDSONBRANDON C. DAVIDSON
Pharmacy Technician at GIANT EAGLE PHARMACYPharmacy Technician at GIANT EAGLE PHARMACY