Danielle Bond
Grove City
Summary
Motivated professional with a proven track record of embracing challenges and delivering results. Demonstrates strong work ethic and adaptability in dynamic environments. Exceptional interpersonal skills facilitate effective collaboration and communication. Quick learner with the ability to master new skills independently.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Dittman Eyecare
Grove City
04.2025 - 10.2025
- Managed front desk operations, greeting patients and scheduling appointments efficiently.
- Verified insurance information for major commercial and federal plans, collecting copays and payments.
- Maintained accurate electronic medical records by updating patient demographics and medical histories.
- Coordinated patient referrals to healthcare facilities or specialists as needed.
- Handled confidential patient information according to HIPAA regulations with professionalism.
- Provided administrative support, including filing documents and managing incoming/outgoing mail.
Front Office Manager
Premier Physical Therapy
Westminster
11.2020 - 02.2025
- Managed day-to-day operations of front office in outpatient physical therapy clinic.
- Greeted and checked in patients to ensure smooth arrival process.
- Collected payments and resolved past due balances for patients.
- Answered phone calls and responded to email inquiries promptly.
- Verified insurance benefits for major commercial and federal insurances.
- Submitted authorization requests to facilitate timely reimbursements from insurers.
- Handled billing and payment issues, ensuring patient satisfaction.
- Implemented new procedures to enhance workflow and improve office efficiency.
Physical Therapist Assistant
Premier Physical Therapy
Westminster
05.2019 - 03.2020
- Managed independent caseload of 12 to 15 patients daily in outpatient orthopedic setting.
- Documented patient information accurately for each case.
- Applied manual therapy and pain management techniques as per patient care plans.
- Monitored patient progress during rehabilitation sessions.
- Assisted physical therapists in developing patient treatment plans.
- Educated patients on exercises and proper body mechanics.
Physical Therapist Assistant
Mountain View Pain Center
Aurora
12.2017 - 04.2018
- Managed independent caseload of 18-20 patients daily under supervision of Physical Therapist in multidisciplinary office setting.
- Provided manual therapy and pain management applications according to patient's plan of care.
- Ensured accurate documentation for each patient to maintain compliance and continuity of care.
- Coordinated appointment scheduling to optimize clinic workflow and patient access.
Physical Therapist Assistant
WSi Healthcare Personnel
Denver
07.2017 - 12.2017
- Delivered patient care, pain management, and exercise therapy under Physical Therapist supervision.
- Ensured accurate documentation for each patient's treatment and progress.
- Assisted in developing individualized treatment plans to enhance recovery.
- Monitored rehabilitation sessions to track patient progress effectively.
- Educated patients on exercises and proper body mechanics for improved outcomes.
Hairstylist/Natural Nail Technician
Christopher's Salon
Tarentum
03.2004 - 05.2016
- Maintained regular clientele of over 200 customers through excellent service.
- Managed scheduling and front desk operations efficiently to optimize workflow.
- Implemented inventory management strategies to reduce waste and improve stock levels.
- Developed and introduced client incentive programs to increase customer retention.
- Performed laundry and light cleaning tasks to uphold cleanliness standards.
Education
Physical Therapist Assistant (Associate) -
Community College of Allegheny County
Monroeville, PA05.2017
Cosmetology (Associate) -
Pittsburgh Beauty Academy
New Kensington, PA06.1999
High School Diploma -
Highlands High School
Natrona Heights, PA06-1998
Skills
- Google Suite and Microsoft Office
- Slack communication tools
- Team collaboration
- Employee training
- Multitasking
- Conflict resolution
- Scheduling and calendar coordination
- Phone etiquette
- Customer relationship management
- Inventory control
- Financial acumen
- Payment processing
- Budget management
- Medical billing expertise
- HIPAA compliance
- EHR/EMR systems knowledge
- ICD-10 coding proficiency
- Documentation review skills
- Insurance verification
Certification
• Physical Therapist Assistant July 2017 to October 2026
• General Cosmetology October 2017 to April 2027
• Driver's License
• CPR Certification
• BLS Certification
• General Cosmetology October 2017 to April 2027
• Driver's License
• CPR Certification
• BLS Certification
Languages
English
Additional Information
References available upon request
Timeline
Patient Care Coordinator
Dittman Eyecare
04.2025 - 10.2025
Front Office Manager
Premier Physical Therapy
11.2020 - 02.2025
Physical Therapist Assistant
Premier Physical Therapy
05.2019 - 03.2020
Physical Therapist Assistant
Mountain View Pain Center
12.2017 - 04.2018
Physical Therapist Assistant
WSi Healthcare Personnel
07.2017 - 12.2017
Hairstylist/Natural Nail Technician
Christopher's Salon
03.2004 - 05.2016
Physical Therapist Assistant (Associate) -
Community College of Allegheny County
Cosmetology (Associate) -
Pittsburgh Beauty Academy
High School Diploma -
Highlands High School