Danielle Buie
Mount Joy
Summary
Detail-oriented professional with expertise in patient scheduling and electronic health records management. Proven ability to enhance patient care through effective communication and adherence to regulatory standards. Strong focus on patient education and support, ensuring optimal healthcare experiences. Committed to continuous improvement in healthcare delivery and operational efficiency.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Advanced CMA
Family Medicine Lititz
Lititz
12.2018 - Current
- Managed patient scheduling and coordinated appointments for family medicine services.
- Supported healthcare providers by managing patient intake and documenting medical histories to ensure comprehensive patient information.
- Facilitated communication between patients and medical staff regarding treatment plans.
- Guided patients on health management and preventive care practices to promote better health outcomes.
- Maintained accurate electronic health records and ensured compliance with regulations.
- Collaborated with team members to improve patient flow and service efficiency.
- Trained new staff on office procedures and patient interaction protocols.
- Implemented best practices for managing medical supplies and inventory control.
- Managed multiple tasks simultaneously to ensure efficient workflow within a fast-paced environment.
- Demonstrated ability to perform advanced medical administrative duties such as coding, billing, and collections.
- Executed various clerical tasks including filing documents, photocopying records and faxing correspondence.
- Participated in continuing education courses related to Advanced CMA duties.
- Provided support for physicians in the examination of patients by gathering medical histories, vital signs, and other relevant information.
- Communicated with third party payers regarding claims processing issues or discrepancies.
- Maintained accurate documentation of patient progress notes, treatment plans, medications.
- Prepared and maintained patient charts and records in accordance with HIPAA regulations.
- Adhered to all applicable laws governing privacy rights of patients' protected health information.
- Conducted follow-up activities with insurance companies.
- Educated patients on preventive care measures and treatment options available to them.
- Streamlined referral process between primary care providers and specialists to enhance patient access to necessary care.
- Answered incoming calls from patients regarding their health care needs or concerns.
- Resolved any customer service issues that arose during the course of business operations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Supported administrative staff by managing various office tasks during peak hours.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
Advanced CMA
Healthy Starts Pediatrics
Harrisburg
04.2014 - 12.2018
- Managed patient scheduling and coordinated appointments for family medicine services.
- Assisted healthcare providers with patient intake and medical history documentation.
- Collaborated with team members to improve patient flow and service efficiency.
- Compiled reports related to patient visits for review by physicians.
- Demonstrated ability to perform advanced medical administrative duties such as coding, billing, and collections.
- Provided support for physicians in the examination of patients by gathering medical histories, vital signs, and other relevant information.
- Communicated with third party payers regarding claims processing issues or discrepancies.
- Assisted with scheduling appointments, verifying insurance coverage and collecting co-payments.
- Adhered to all applicable laws governing privacy rights of patients' protected health information.
- Performed data entry into EMR system for patient demographics, clinical notes and billing information.
- Educated patients on preventive care measures and treatment options available to them.
- Reviewed patient accounts for accuracy of charges and credits prior to submitting claims for payment.
- Coordinated referrals between primary care providers and specialists.
- Answered incoming calls from patients regarding their health care needs or concerns.
- Resolved any customer service issues that arose during the course of business operations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications following physician instructions.
Education
Medical Assisting Certification - Medical Assisting
Everest University
Orlando, FL04-2009
CNA - CNA/HHA/PCT
Lake Technical Center
Eustis08-2007
Bachelor of Science - Healthcare Administration
Saint Joseph's University
Philadelphia, PA03-2026
Skills
- Patient management
- Patient scheduling
- Electronic health records
- Medical billing
- Clinical documentation
- Regulatory compliance
- Insurance authorizations
- Health education
- Health screening coordination
- Patient triage
- Monitoring patient progress
- Procedure assistance
- Pulmonary function tests (pfts)
- Wound care management
- Patient assessments and care
- Indirect patient care
- OB/GYN procedures
- Medical supply inventory
- Diagnostic support
- Preparing specimens and samples
- Specimen labeling
- Electrodes placement
- Data entry
- Medical office administration
- Stocking supplies
- Certified in basic life support (BLS)
- Compassionate care
- Professional bedside manner
- Calm and level-headed under duress
- Sterile technique
- Proper sterilization techniques
- Conflict resolution
- Analytical decision-making skills
- Team collaboration
- Customer service
- Emergency response preparedness
- Simple dressings
- Pipetting
- Proper sterilization techniques
Certification
AAMA License
Accomplishments
Legacy Aspire Program Graduate
Timeline
Advanced CMA
Family Medicine Lititz
12.2018 - Current
Advanced CMA
Healthy Starts Pediatrics
04.2014 - 12.2018
Medical Assisting Certification - Medical Assisting
Everest University
CNA - CNA/HHA/PCT
Lake Technical Center
Bachelor of Science - Healthcare Administration
Saint Joseph's University