Healthcare professional with hands-on experience in chairside assisting and patient record management. Proven ability to enhance patient satisfaction through effective communication and organized operational support.
Overview
10
10
years of professional experience
Work History
Orthodontic Assistant
David Ross Orthodontics
Hanover
07.2020 - 03.2022
Provided chairside assistance to orthodontist, ensuring patients understood treatment plans and goals.
Assisted orthodontists with patient procedures and treatments to enhance patient care.
Educated patients on oral hygiene techniques and care plans to promote better health outcomes.
Prepared appointment rooms, sterilized orthodontic tools, took impressions, and adjusted patients' braces.
Prepared and organized treatment rooms for patient visits.
Observation Unit Secretary
Carroll Hospital Center
Westminster
08.2019 - 06.2020
Coordinated communication between healthcare providers and patients to enhance service delivery.
Scheduled appointments and maintained calendars for medical staff effectively.
Assisted in preparation of patient charts for daily rounds and procedures, ensuring readiness for medical staff.
Managed patient records and ensured accurate documentation of medical information.
Responded to inquiries from patients, families, and staff with professionalism.
Organized files and ensured compliance with hospital policies and regulations.
Provided clerical support, including filing, faxing, photocopying, and data entry of patient information into electronic health record systems, maintaining accuracy and compliance.
Monitored office supply levels and ordered necessary materials to ensure availability.
SPECIALIST
Carroll Hospital Center
08.2018 - 08.2019
Coordinated scheduling for specialists and patient appointments, optimizing patient flow and access to care.
Managed patient data in electronic health record systems to ensure accurate and timely access for healthcare providers.
Provided support during patient intake and discharge procedures.
Reviewed documents for accuracy before submission to insurance, facilitating prompt processing of claims.
COUNSELOR
YMCA ARMED SERVICES
Fayetteville
10.2017 - 06.2018
Provided guidance and support to strengthen resilience in military families.
Planned and facilitated educational activities to promote learning and engagement.
Supervised children to ensure safety and well-being.
RECEPTIONIST
SANFORD ANIMAL HOSPITAL
Sanford
08.2017 - 10.2017
Welcomed clients warmly, fostering a positive atmosphere for all visitors.
Managed phone calls effectively, directing inquiries to appropriate staff members.
Scheduled appointments using clinic management software, optimizing patient flow.
Processed payments and addressed billing inquiries, maintaining high standards of professionalism.
Collaborated with veterinary staff to coordinate patient care and services.
LEAD TEACHER
HOPE COMMUNITY CENTER KID TOWNE
Apex
03.2017 - 08.2017
Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
Facilitated classroom activities that fostered social and emotional development among students.
Implemented assessment strategies to evaluate student progress and understanding.
Engaged parents in student learning to strengthen family involvement and support for academic success.
Created engaging lesson plans aligned with curriculum standards to enhance student engagement.
ASSISTANT TEACHER
LITTLE PROS ACADEMY
Holly Springs
05.2012 - 03.2017
Collaborated with lead teacher to create engaging lesson plans tailored for diverse learners.
Monitored student progress and delivered constructive feedback to improve learning outcomes.
Facilitated student activities and promoted positive environment to enhance classroom management.
Prepared instructional materials and resources for daily lessons and activities.
Organized classroom space to ensure a safe and accessible learning environment.