Danielle Daugherty
North East
Summary
Skilled Refocus Specialist focused on maximizing student and client success through effective use of communication, SELF and emotional management. Top-notch communicator with excellent time management, administrative and customer service skills.
Overview
5
5
years of professional experience
Work History
Refocus Specialist
Sarah Reed Children's Center
01.2025 - Current
- Developed and implemented personalized action plans to support student success and well-being.
- Maintained accurate records of student progress, behaviors and counseling interventions through a referral process.
- Empowered students to take ownership of their education and behaviors by teaching self-advocacy skills and fostering decision-making abilities.
- Evaluated student needs through assessments, identifying areas for growth and providing targeted interventions when necessary.
Shift Leader
Sarah Reed Children's Center
11.2024 - 01.2025
- Supervised daily operations, ensuring compliance with safety and quality standards as well as sanctuary standards.
- Trained new staff on procedures and best practices for child care and support.
- Assisted in developing engaging activities and groups to promote children's development.
- Monitored children's behavior, providing guidance and support as needed.
- Maintained accurate records of child progress and incidents for reporting purposes.
Server
The Eagle House Restaurant
02.2021 - 11.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Efficiently managed multiple tables while maintaining high standards of service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Arts - Social Work
Slippery Rock University of Pennsylvania
Slippery Rock, PA05-2020
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Coaching and mentoring
- Risk management
- Problem-solving
Timeline
Refocus Specialist
Sarah Reed Children's Center
01.2025 - Current
Shift Leader
Sarah Reed Children's Center
11.2024 - 01.2025
Server
The Eagle House Restaurant
02.2021 - 11.2022
Bachelor of Arts - Social Work
Slippery Rock University of Pennsylvania