Danielle Dougar
Levittown,PA
Summary
Accomplished Senior Account Executive at Airgas, adept in Client Relationship Management and B2B Sales, I have a proven track record of exceeding sales quotas through strategic relationship building and effective team collaboration. Leveraging creative thinking and multitasking skills, I've significantly grown client bases, ensuring high satisfaction and retention rates. Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
22
22
years of professional experience
Work History
Senior Account Executive
Airgas
09.2014 - Current
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Cold called prospects to explain partnership benefits, representing company values.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
- Motivated team members to meet and exceed sales targets.
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Attended monthly sales meetings and quarterly sales trainings.
- Stayed current on company offerings and industry trends.
- Informed customers of promotions to increase sales productivity and volume.
- Brought in over $236,000.00 in gross margin revenue while managing multiple high-profile accounts.
- Secured 65 new accounts annually to increase company revenue and drive market share.
Account Manager, Inside Sales
Boss Supply
04.2002 - 08.2014
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Expanded client base through targeted prospecting and effective lead generation efforts.
- Consistently maintained high levels of client satisfaction through proactive communication and prompt problem resolution.
- Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
- Delivered informative product demonstrations to prospective clients, showcasing the value of our offerings in meeting their specific needs.
- Enhanced team productivity by streamlining internal processes and implementing efficient sales strategies.
Education
Bachelor of Arts - Project Management
UAGC University Arizona Global Campus
10.2027
Skills
- Client Relationship Management
- Relationship Building
- Team Collaboration
- Sales Quota Achievement
- Creative Thinking
- Sales expertise
- Multitasking and Organization
- B2B Sales
- Prospecting skills
- Goals and performance
Timeline
Senior Account Executive
Airgas
09.2014 - Current
Account Manager, Inside Sales
Boss Supply
04.2002 - 08.2014
Bachelor of Arts - Project Management
UAGC University Arizona Global Campus
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