Danielle Gulla
Warminster
Summary
Experienced conference planner with deep knowledge of the hospitality industry, focused on delivering unforgettable high level client experience. Demonstrated record of providing value and exceeding established objectives. Competencies include customer relationship management, strong interpersonal skills, solutions orientation, and self-motivation.
Overview
17
17
years of professional experience
Work History
Single point of contact for central administrative support
FLIK Hospitality
03.2018 - Current
- Single point of contact for central administrative support providing value in the open office environment for all levels.
- Collaborate with cross-functional teams to ensure seamless coordination of all logistical details, including room assignments, technology setup, catering, and other requirements, for upcoming meetings.
- General administrative work (setting up calendars, answering calls, personal items).
- Manage all large meeting support for both in person and virtual town hall meetings. Includes security access, catering, audio visual, room configurations, and visitor hospitality. (Hotels, car service, shuttle buses).
- Champion of change management and committed to the successful rollout of newly introduced corporate initiatives.
- Demonstrated strong understanding of logistics and request requirements.
Server
Mediterra Restaurant and Taverna
06.2016 - 07.2018
- Documented best practices in planning corporate and private functions. (Creating banquet event orders)
- Server versed in food and wine pairings focused detail and customer service.
- Identified the need for standardized training for all new employees. Developed a process so all new employees were training consistently.
Server
The Yardley Inn
06.2008 - 06.2016
- Successfully suggested menu choices and beverage pairings which led to increased sales.
- Well versed in daily menu options, garnishes, and preparation methods. This expertise allowed for transparent service to guests who had special dietary needs.
- Provided prompt service to guests with a positive and pleasant attitude.
- Recorded orders and accurately calculated checks for guests.
- Coordinated training new employees and developing training procedures.
Education
Bachelor of Science - Business Administration
Maryville University
04.2028
Skills
- Microsoft Office Applications
- Large Corporate/Private Event Planning
- Strong Organizational Skills
- Process Improvement Skills
- Conflict Management
- Team Leadership
- New Employee Training
Timeline
Single point of contact for central administrative support
FLIK Hospitality
03.2018 - Current
Server
Mediterra Restaurant and Taverna
06.2016 - 07.2018
Server
The Yardley Inn
06.2008 - 06.2016
Bachelor of Science - Business Administration
Maryville University