Results-driven professional with extensive experience in managing daily store operations. Skilled in employee training and customer engagement, consistently improving team dynamics and enhancing customer experiences to drive business success.
Overview
27
27
years of professional experience
1985
1985
years of post-secondary education
Work History
Assistant Manager
Big Lots
Bethlehem
06.2009 - 02.2025
Assisted in managing daily store operations and team coordination.
Developed schedules to optimize staff coverage and customer service.
Trained new employees on store policies and customer engagement techniques.
Assistant Manager
Haband
Whitehall
08.1998 - 04.2009
Assisted in managing daily store operations and team coordination.
Developed schedules to optimize staff coverage and customer service.
Trained new employees on store policies and customer engagement techniques.