Danielle Marinelli
Reading,PA
Summary
Enthusiastic and motivated individual who works well independently and as a team to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
10
10
years of professional experience
Work History
Customer Service Associate
Wawa
Wyomissing, PA
04.2023 - Current
- Preparing all orders for customers
- Completing multiple deli tasks that include cleaning and stocking
- Training new associates in deli on day to day tasks and completing orders correctly and efficiently
- Assisting customers with orders, and answering any questions or concerns they may have.
- Ensuring all tasks and food orders are completed by Wawa's standards.
Housekeeper
Carolina Center For Behavioral Health
Greer, SC
09.2022 - 03.2023
- Disinfected and mopped bathrooms for multiple units to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked patient rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in hospital offices, lobbies and corridors.
Customer Service Associate
Wawa
Zieglerville, PA
07.2015 - 05.2022
- Preparing all orders for customers
- Completing deli tasks which include cleaning and stocking
- Training new associates in deli on day to day tasks and completing orders correctly and efficiently
- Assisting customers with orders, and answering any questions or concerns they may have.
Associate Trainer
Panera Bread
Quakertown, PA
10.2014 - 03.2015
- Instructed new team members on how to complete tasks.
- Provided answers to questions, imparted methods to improve work and worked closely with employees during probationary period.
- Made recommendations to improve training based upon observations and feedback from trainees.
Education
Some College (No Degree) - Photography
Savannah College of Art And Design
Savannah, GASome College (No Degree) - Psychology
Montgomery County Community College
Blue Bell, PAHigh School Diploma -
Upper Perkiomen High School
Red Hill, PA06.2013
Skills
- Efficient worker
- Strong work ethic
- Takes pride in doing things the right way
- Multitasking and Prioritization
- Customer service skills
- Time management
- Working as a team
- Management experience
Timeline
Customer Service Associate
Wawa
04.2023 - Current
Housekeeper
Carolina Center For Behavioral Health
09.2022 - 03.2023
Customer Service Associate
Wawa
07.2015 - 05.2022
Associate Trainer
Panera Bread
10.2014 - 03.2015
Some College (No Degree) - Photography
Savannah College of Art And Design
Some College (No Degree) - Psychology
Montgomery County Community College
High School Diploma -
Upper Perkiomen High School