Danielle Marinelli
Reading,PA
Summary
Enthusiastic and motivated individual who works well independently and as a team to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
10
10
years of professional experience
Work History
Customer Service Associate
Wawa
04.2023 - Current
- Preparing all orders for customers
- Completing multiple deli tasks that include cleaning and stocking
- Training new associates in deli on day to day tasks and completing orders correctly and efficiently
- Assisting customers with orders, and answering any questions or concerns they may have.
- Ensuring all tasks and food orders are completed by Wawa's standards.
Housekeeper
Carolina Center For Behavioral Health
09.2022 - 03.2023
- Disinfected and mopped bathrooms for multiple units to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked patient rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in hospital offices, lobbies and corridors.
Customer Service Associate
Wawa
07.2015 - 05.2022
- Preparing all orders for customers
- Completing deli tasks which include cleaning and stocking
- Training new associates in deli on day to day tasks and completing orders correctly and efficiently
- Assisting customers with orders, and answering any questions or concerns they may have.
Associate Trainer
Panera Bread
10.2014 - 03.2015
- Instructed new team members on how to complete tasks.
- Provided answers to questions, imparted methods to improve work and worked closely with employees during probationary period.
- Made recommendations to improve training based upon observations and feedback from trainees.
Education
Some College (No Degree) - Photography
Savannah College of Art And Design
Savannah, GASome College (No Degree) - Psychology
Montgomery County Community College
Blue Bell, PAHigh School Diploma -
Upper Perkiomen High School
Red Hill, PA06.2013
Skills
- Efficient worker
- Strong work ethic
- Takes pride in doing things the right way
- Multitasking and Prioritization
- Customer service skills
- Time management
- Working as a team
- Management experience
Timeline
Customer Service Associate
Wawa
04.2023 - Current
Housekeeper
Carolina Center For Behavioral Health
09.2022 - 03.2023
Customer Service Associate
Wawa
07.2015 - 05.2022
Associate Trainer
Panera Bread
10.2014 - 03.2015
Some College (No Degree) - Photography
Savannah College of Art And Design
Some College (No Degree) - Psychology
Montgomery County Community College
High School Diploma -
Upper Perkiomen High School
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