Danielle Sonder
Oley
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Known for high productivity and efficiency in task completion. Adept at working effectively unsupervised and quickly mastering new skills. Passionate about continuous learning and professional development. A skilled bartender with strong interpersonal skills that ensure memorable guest experiences. Demonstrates the ability to maintain cleanliness, organization, and a positive attitude in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Grind Restaurant
Boyertown
01.2025 - Current
- Collaborated with management to plan special events.
- Performed cash-handling duties such as counting money, closing out the registers, and preparing cash drops.
- Monitored staff performance to ensure quality standards were met.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Handled escalated customer concerns and emergencies in the absence of a manager.
Bartender
Grind Restaurant
Boyertown
03.2021 - Current
- I give an impressionable conversation with customers to provide an enjoyable experience for my guests and regulars.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Attended regular training meetings to stay updated on new products, or protocols.
- Trained new bartenders on drink preparation, menu knowledge, and upselling techniques.
- Remained calm and poised while effectively multitasking within a fast-paced environment.
- Displayed and retained knowledge of new menu items, and drink specials.
- Exceeded customer satisfaction by being prompt, knowledgeable, and genuine during interactions.
Education
Associate of Arts - Liberal Arts And Sciences
Montgomery County Community College
Pottstown, PA06-2018
Skills
- Cash handling
- Customer service
- Attention to detail
- Task prioritization
- Multitasking
- POS system operation
- Customer relationship management
- Communication skills
- Reliable memory retention
References
References available upon request.
Timeline
Shift Supervisor
Grind Restaurant
01.2025 - Current
Bartender
Grind Restaurant
03.2021 - Current
Associate of Arts - Liberal Arts And Sciences
Montgomery County Community College
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