Danielle Travers
Dover
Summary
Versatile and empathetic professional with experience at Wellspan Health-York Hospital, excelling in compassionate patient care and critical thinking. Demonstrated ability to reduce risks and provide emotional support, enhancing patient healing environments. Skilled in CPR and active listening, adept at fostering patient comfort and safety. Proven track record in mentoring teams and improving service delivery across diverse roles.
Overview
8
8
years of professional experience
Work History
Patient Safety Assistant
Wellspan Health- York Hospital
06.2024 - Current
- Completed activities of daily living for patients unable to self-care.
- Reduced the risk of falls by assisting patients with mobility and providing personalized care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Provided emotional support to patients and families, creating a more comfortable healing environment for all involved.
- Delivered high-quality care to patients in hospital facility.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Shift Manager
Taco Bell
02.2020 - 06.2024
- Tracked receipts, employee hours, and inventory movements.
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
Assistant Teacher
York Early Learning Center
01.2020 - 10.2020
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Crew Member
Taco Bell
08.2016 - 02.2020
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
York County School of Technology
York, PA05-2020
Skills
- Compassionate patient care
- Documentation accuracy
- Stress management techniques
- Critical thinking
- Basic life support
- De-escalation techniques
- Willingness to learn
- Patient observation
- CPR certification
- Active listening
- Emotional intelligence
Timeline
Patient Safety Assistant
Wellspan Health- York Hospital
06.2024 - Current
Shift Manager
Taco Bell
02.2020 - 06.2024
Assistant Teacher
York Early Learning Center
01.2020 - 10.2020
Crew Member
Taco Bell
08.2016 - 02.2020
High School Diploma -
York County School of Technology
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