Summary
Overview
Work History
Education
Skills
Student Clinical Experience
Certification
Accomplishments
References
Timeline
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DANIELLE Y. RUFFIN

Philadelphia

Summary

Aspiring nursing graduate with over 13 years of experience in leadership and people-centric roles outside of healthcare. Recognized for cultivating strong relationships, ensuring organization in high-pressure situations, and leading with compassion. Committed to launching a nursing career to leverage these skills in providing attentive, patient-centered care while pursuing ongoing professional development.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Regional Sales Manager

Houwzer
Philadelphia
02.2021 - 08.2024
  • Managed a team of 15+ agents across Pennsylvania, New Jersey, and Delaware to achieve goals.
  • Coached and mentored agents in professionalism, customer service, and leadership skills.
  • Closed over $250 million in sales volume since February 2021.
  • Reviewed market performance to identify opportunities for improvement and address concerns.
  • Ensured compliance with legal and operational requirements for all agents.
  • Provided weekly status updates to General Manager of Brokerage.
  • Supported B2B initiatives through collaboration with various departments.
  • Facilitated engaging weekly team meetings and monthly training sessions for team development.

Senior Buyer Agent Specialist

Houwzer
Philadelphia
01.2018 - 01.2021
  • Closed over 10 million in buy-side deals.
  • Responsible for overseeing all aspects of the Buyers transaction to ensure a smooth and compliant process.
  • Partner with team members to establish best practices in our field.
  • Collaborate with Houwzer Mortgage and Houwzer Title to create a seamless process for the Buyer.
  • Ongoing communication with the Sales Manager regarding status updates and Houwzer Dashboard/ CRM Pipeline movement.
  • Work with clients to develop strategic offers to win in a competitive market.
  • Community Outreach/Volunteer.
  • Host First Time Home Buyer seminars/webinars to generate lead growth and spark interest in potential clients.

Store Manager

Madewell
King of Prussia
03.2014 - 12.2017
  • Responsible for overseeing all elements of the store to ensure quarterly plan goals were met.
  • Develop/Train managers to build bench strength.
  • Responsible for recruitment and staffing.
  • Communicate with the District Manager and Regional manager on business performance.
  • Review reports and make the necessary adjustments to ensure sales increase daily.
  • Responsible for ensuring the overall productivity of the store exceeded company expectations.

Assistant Store Manager

Madewell
King of Prussia
11.2013 - 03.2014
  • Assisted the store manager in ensuring that all managers carried out their direction of responsibility in an efficient manner.
  • Responsible for HR paperwork/Compliance.
  • Major focus around developing an effective selling culture through thorough training.
  • Responsible for Interviewing/Hiring brand appropriate employees.
  • Drove business with continued community outreach in order to build our client base.

Student Clinical Experience

Education

Bachelor of Science - Nursing

Drexel University
Philadelphia, PA
09.2025

Bachelor of Arts - Communications

University of Hartford
Hartford, CT
05.2008

Skills

  • Customer engagement and communication
  • Presentation and negotiation skills
  • Adaptability to workplace changes
  • Team building and diversity appreciation
  • Microsoft Office Suite proficiency
  • CRM expertise (HubSpot, Copper)
  • EPIC EMR training
  • HIPAA compliance knowledge
  • Patient-centered communication strategies
  • Time management under pressure
  • Conflict resolution and de-escalation techniques
  • Leadership and staff supervision
  • Delegation and workflow management
  • Task prioritization and multitasking abilities
  • Medication administration expertise
  • Collaborative care and teamwork

Student Clinical Experience

Einstein Medical Center – Health and Illness Concepts 3 June ’25 – Present

Casa Del Carmen – Population Health June ’25 – Present

Fox Chase Cancer Center – Health and Illness Concepts 2 March ’25 – June ’25

Paoli Hospital – Reproductive Health March ’25 – June ’25

Children’s Hospital of Philadelphia – Pediatrics March ’25 – June ’25

Foulkeways at Gwynedd – Gerontological Care January ’25 – March ’25

Catholic Charities, Diocese of Trenton – Mental Health Nursing January ’25 – March ’25

Holy Redeemer – Health and Illness Concepts 1 January ’25 – March ’25

Hospital of the University of Pennsylvania – Nursing Fundamentals September ’24 – December ’24

Certification

Basic Life Support (BLS) for Healthcare Providers – CPR

American Heart Association | Issued: June 2024 | Expires: June 2026

Naloxone Administration Certification

Issued: March 2025

Accomplishments

  • 2008 Women’s National Basketball Association (WNBA) Draft pick to the Atlanta Dream
  • Professional basketball 2008-2009 in Madeira, Portugal (CAB Madeira)
  • 500+ Hours of Community Service

References

  • Emily, Withers, Former District Manager, (484) 686-6078, Houwzer
  • Nicolette, Brown, Nurse Practitioner, (914) 572-7275, Columbia University Irving Medical Center
  • Aisha, Atkins, Account Executive, (215) 391-0212, Optum Rx

Timeline

Regional Sales Manager

Houwzer
02.2021 - 08.2024

Senior Buyer Agent Specialist

Houwzer
01.2018 - 01.2021

Store Manager

Madewell
03.2014 - 12.2017

Assistant Store Manager

Madewell
11.2013 - 03.2014

Student Clinical Experience

Bachelor of Science - Nursing

Drexel University

Bachelor of Arts - Communications

University of Hartford

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DANIELLE Y. RUFFIN