Danna De León
Panama
Summary
I am a committed person with strong learning abilities and self-discipline. I am characterized by being proactive, with leadership skills, teamwork, and conflict resolution. I seek to be part of a company where I can grow professionally and contribute value through my skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service / Administration
KRUME S.A.
08.2023 - Current
- Cash handling, sales, Shopify, administration
- Staff management for waiters and general assistants
- Inventory, restocking, customer service
Internship / Accounting
Tempo Cargo
06.2023 - 08.2023
- Accounting assistant
- QuickBooks management
- Custom quotes and customer service via email
Customer Service
PSL Holdings
03.2022 - 05.2023
- Cash handling and payment processing
- Customer service and preparation of coffee-based beverages
- Creating customer experiences and leaving a positive impression of the location
- Inventory, orders, cash register balancing, merchandise restocking
Education
Bachelor's Degree - Logistics and Multimodal Transport
Technological University of Panama
04.2025
High School Diploma - Science
Monsignor Francisco Beckmann High School
01.2020
Skills
- Teamwork
- Word
- Friendly, positive attitude
- Problem-solving
- Customer service
Certification
- English course at Universidad del Istmo – August 2022 to February 2023
- Personnel management
- Conflict resolution
- Shopify
- Microsoft Office Suite
- Excel
- QuickBooks
Languages
Spanish: Native
English: Advanced
Timeline
Customer Service / Administration
KRUME S.A.
08.2023 - Current
Internship / Accounting
Tempo Cargo
06.2023 - 08.2023
Customer Service
PSL Holdings
03.2022 - 05.2023
High School Diploma - Science
Monsignor Francisco Beckmann High School
Bachelor's Degree - Logistics and Multimodal Transport
Technological University of Panama
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