Danna Ibrahim
Pittsburgh
Summary
Detail-oriented dental assistant skilled in sterilization and patient support with a strong and lengthy background in customer service. Proven ability to enhance workflow through effective collaboration and adaptability. Eager to contribute to a positive workplace environment.
Overview
10
10
years of professional experience
Work History
Dental Assistant
All Family Dentistry
Pittsburgh, PA
05.2025 - Current
- Assisted in patient preparation and comfort during dental procedures
- Maintained sterilization of instruments and cleanliness of treatment areas
- Supported dentists by managing patient records and clinical notes
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Server
Bravo Italiana Cucina
Pittsburgh, PA
03.2023 - 04.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to facilitate efficient food preparation and service flow.
- Assisted in maintaining cleanliness and organization of dining area.
Server/Bartender
Lucca Ristorante
Pittsburgh, PA
12.2020 - 03.2023
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing guest needs during peak hours.
- Developed strong relationships with regular customers, enhancing loyalty and engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Kassab's Restaurant
Pittsburgh, PA
08.2017 - 12.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Naya Cuisine
Pittsburgh, PA
09.2015 - 07.2017
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Bachelor of Science - Interdisciplinary Studies
Slippery Rock University of Pennsylvania
Slippery Rock, PA05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Customer service
- Team collaboration
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Assistant
All Family Dentistry
05.2025 - Current
Server
Bravo Italiana Cucina
03.2023 - 04.2025
Server/Bartender
Lucca Ristorante
12.2020 - 03.2023
Server
Kassab's Restaurant
08.2017 - 12.2020
Server
Naya Cuisine
09.2015 - 07.2017
Bachelor of Science - Interdisciplinary Studies
Slippery Rock University of Pennsylvania