DANNY C. GILMORE, JR
Reading
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within the organization to support business needs.
Overview
12
12
years of professional experience
Work History
Outpatient Therapist
Betterview Counseling and Trauma
Reading
03.2023 - Current
- Facilitated individual and group therapy sessions to effectively address mental health challenges.
- Develop personalized treatment plans based on client assessments and progress evaluations.
- Implement evidence-based practices to improve therapeutic outcomes and client engagement.
- Conduct crisis interventions and provide support in high-stress situations.
- Collaborated with healthcare teams to ensure comprehensive and coordinated care for clients.
- Collaborate with community resources to connect clients with additional support services such as housing assistance or vocational training programs.
- Develop employee policies to enhance workplace culture and compliance.
- Facilitated training sessions to improve staff skills and performance.
Behavioral Consultant
Youth Advocate Program, INC, Y.A.P
Reading
10.2020 - 03.2023
- Collaborated with multidisciplinary teams to implement evidence-based behavior modification techniques, improving client engagement.
- Trained caregivers on behavioral management strategies, resulting in enhanced client outcomes and increased caregiver confidence.
- Managed caseloads (75 clients) efficiently, ensuring timely completion of assessments, treatment plans, and progress reports in accordance with professional standards.
- Provided training and support to staff on behavioral techniques, fostering consistency in intervention practices across the team.
- Monitored client progress and adjusted interventions.
- Documented case notes and maintained compliance with organizational policies.
Human Resources Manager
The City of Reading
Reading
01.2017 - 03.2020
- Led talent acquisition efforts, improving recruitment processes and candidate experience.
- Developed and implemented HR policies to enhance organizational effectiveness.
- Developed and implemented employee training programs, boosting workforce skills and engagement.
- Managed employee relations, resolving conflicts to enhance workplace culture and employee satisfaction.
- Facilitated grievance resolution between City of Reading and AFSCME, improving communication and collaboration.
- Facilitated monthly labor management meetings between the City of Reading and the local American Federal State Municipal Employees (AFSCME 3799 and 2763).
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skill set.
- Oversaw the day-to-day operations of the Human Resource department.
Director of Operations
Welsh Mountain Medical and Dental Center
Lancaster
01.2014 - 01.2017
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Improved operation systems, processes and policies to meet the organizations mission statement, vision and core values.
- Established data-driven decision-making processes to improve operational performance and meet organizational targets.
- Developed and monitored key performance indicators to track operational success.
- Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement to determine areas needing cost reduction and program improvement.
- Increased the productivity of the dental department from 68% to 82%.
- Negotiated behavioral health contract with Perform Care.
- Acted as the liaison between consumers, physicians, administration and gatekeepers for authorization of specialty care.
- Oversaw day-to-day production activities in accordance with business objectives.
Education
Master of Human Service -
Lincoln University
05-2003
Bachelor of Science - Business Administration (Finance)
Albright College
05-1998
Skills
- Workforce management
- Developing client relationships
- Talent acquisition
- Labor relations
- Recruitment strategies
- Employee engagement
- Employee onboarding
- Recruitment and selection
- Workforce improvements
- HR leadership
Timeline
Outpatient Therapist
Betterview Counseling and Trauma
03.2023 - Current
Behavioral Consultant
Youth Advocate Program, INC, Y.A.P
10.2020 - 03.2023
Human Resources Manager
The City of Reading
01.2017 - 03.2020
Director of Operations
Welsh Mountain Medical and Dental Center
01.2014 - 01.2017
Master of Human Service -
Lincoln University
Bachelor of Science - Business Administration (Finance)
Albright College