Dante Costa
Swissvale,PA
Overview
16
16
years of professional experience
Work History
District Sales Representative
Pennsylvania Lottery
09.2022 - 09.2025
- Covered “Area 5R” which consists of Penn Hills, Wilkinsburg, Aspinwall, East Liberty, Lawrenceville, and Bloomfield.
- A normal day would consist of me seeing lottery retailers in one of my areas. Once there I touch base with management on their lottery needs(supplies, tickets, forms). I would then help them go over their lottery inventory to make sure everything is being done properly. Occasionally I would go out and recruit potential retailers for the lottery.
- 1. Responsible for 100 Lottery Retailers sales goals and retention.
- 2. Prospect, interview, and investigate potential lottery retailers for future business
- 3. Maintain good standing relations with all retailers by seeing them bi-weekly to review sales and POS
- 4. Network with clients to try and get more business to the lottery
- 5. Meet a quarterly sales goal set by the state.
Assistant General Manager
The Milkshake Factory
08.2021 - 01.2022
- I would take inventory of all of our ingredients and supplies every day.
- Had to count out the money every night
- Provide and upsell product to customers
- Managed a staff of 12 (Up to 6 at once)
- Streamlined operational processes to enhance customer service efficiency.
- Managed inventory systems to ensure optimal stock levels and reduce waste.
- Implemented marketing strategies that increased seasonal sales and customer engagement.
Operations Manager
Monroeville Convention Center
07.2018 - 05.2021
- Managing the Floor
- 1. Would oversee building set up for the shows coming into the convention center for that weekend.
- 2. Discuss diagrams with clients so they can get the most out of the center
- 3. Help my workers on the floor while they set up to make sure we're keeping pace with the clients needs Managing the Building
- 1. During shows I would make sure the workers kept the building clean inside and outside during and between shows.
- 2. Managed the Concession stand dealing with Micros, pricing, and finding the best way to make the line flow and not back up
- 3. Made the schedules for our staff to best optimize workflow and their time off.
- 4. Stayed in contact with the Client throughout the shows to be there if any needs did arise.
Restaurant Supervisor
Aramark
08.2015 - 06.2018
- Schedule workers every day for work
- Take inventory of everything we have
- Counted all the money at the end of the night from servers and bartenders.
- Set up buffets and the room for events in the restaurant.
- Worked Closely with catering from the time I've been hired
- Worked over at PPG paints arena and Heinz field when needed.
- Worked with MICROS system for 3 years and appetizer for a half year.
- Supervised daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and developed staff on menu knowledge and customer service best practices.
Water Pump Assistant/ Deliveries
Field Environmental Instruments
10.2013 - 04.2015
- Cleaned incoming equipment to be rented out again
- Delivered to local customers that needed equipment the day they order it
- Repaired, maintained and calibrated all water pumps that the company rented
- Fill out orders for customers and box up the equipment for shipping.
After School Teacher Assistant
Wilkins Primary Elementary School
01.2013 - 06.2013
- Helped 1st-5th grades students complete their school work in a timely manner.
- Worked with children on activities and teach them responsibility until parents arrived at the school.
- Implemented classroom management strategies to maintain a positive learning environment.
- Developed extracurricular activities that enhanced student participation and community involvement.
Ball Boy
Pittsburgh Steelers
06.2009 - 02.2012
- Organized Lockers
- Game day Sideline Ball Boy
- Set up game day equipment
- Tended to the players needs (Gatorade, equipment, etc)
- Stayed at St Vincent’s during training camp working a 6 day schedule.
Education
High School Diploma -
Community College of Allegheny County
01.2014
GED -
Woodland Hills High School
Pittsburgh, PA01.2012
Skills
- Micros POS
- Pricing
- Payroll
- Banquet Experience
- Management
- Event Planning
- Microsoft Office
- Bartending
- Budgeting
- Inventory Control
- Events Management
- Purchasing
- Leadership
- Time management
- Multitasking
- Teamwork and collaboration
Timeline
District Sales Representative
Pennsylvania Lottery
09.2022 - 09.2025
Assistant General Manager
The Milkshake Factory
08.2021 - 01.2022
Operations Manager
Monroeville Convention Center
07.2018 - 05.2021
Restaurant Supervisor
Aramark
08.2015 - 06.2018
Water Pump Assistant/ Deliveries
Field Environmental Instruments
10.2013 - 04.2015
After School Teacher Assistant
Wilkins Primary Elementary School
01.2013 - 06.2013
Ball Boy
Pittsburgh Steelers
06.2009 - 02.2012
High School Diploma -
Community College of Allegheny County
GED -
Woodland Hills High School