Danyelle Edenhart
MDL Landscape Management
Evans City
10
years of professional experience
Results-driven Business Operations Manager with 15 years of experience optimizing operational, banking, and administrative functions. Led payroll coordination, accounting support, HR administration, and compliance initiatives while enhancing customer relationships and implementing process improvements. Focused on developing efficient systems and organizational structures to support growth-oriented organizations.
Work History
Business Operations Manager
10 Months- Oversee payroll coordination, onboarding, HR documentation, H-2B workforce administration, customer billing, deposits, accounts receivable, vendor invoices, and payment processing.
- Coordinated payroll, onboarding, HR documentation, H-2B workforce administration, customer billing, deposits, accounts receivable, vendor invoices, and payment processing to streamline operations.
- Develop Excel-based operational tools that improve payroll reconciliation, equipment tracking, fuel surcharge billing, tax reporting, and management reporting.
- Developed Excel-based operational tools enhancing payroll reconciliation, equipment tracking, fuel surcharge billing, tax reporting, and management reporting.
- Acted as primary administrative liaison for customers, vendors, insurance carriers, and internal stakeholders to facilitate communication and service delivery.
Universal Banker
5 Years 4 Months- Advanced through branch positions, becoming a trusted resource for operational excellence and enhancing customer relationship management.
- Acted as Vault Custodian overseeing vault operations, cash ordering, balancing, audits, compliance reporting, and operational controls.
- Served as Vault Custodian responsible for vault operations, cash ordering, balancing, audits, compliance reporting, and operational controls.
- Mentored new employees and supported branch onboarding, facilitating smoother transitions during operational initiatives across neighboring branches.
- Received multiple CREDO Champion recognitions for demonstrating leadership, effective teamwork, and exceptional customer service.
Front Office Coordinator
3 Years 11 Months- Coordinated front-office operations, ensuring efficient scheduling, clear patient communications, accurate billing, and effective payment processing.
- Collaborated with ownership to implement individualized weight-loss programs, enhancing patient engagement and satisfaction.
- Assisted marketing campaigns and retention initiatives while maintaining daily office operations during ownership transition.
Education
Diploma
Skills
Business Operations
Process Improvement
Financial Oversight
Financial reporting
QuickBooks Online
Microsoft Excel & Reporting
Project Coordination
Workforce Management
Training & Team Support
Customer Relations
Accomplishments
- Lead business operations supporting 30+ employees and 50-75 recurring clients at MDL Landscape Management.
- Spearheaded QuickBooks Online implementation and accounting workflow redesign.
- Maintained Customer Effort Scores above 95% and Net Promoter Scores above 90% at Citizens Bank.
- Manage payroll, HR documentation, workforce administration, billing, accounts receivable, and vendor coordination.
- Recognized multiple times as Citizens Bank CREDO Champion for leadership, teamwork, and customer service excellence.
Timeline
Business Operations Manager
MDL Landscape Management
10.2025 - CurrentRead More
Universal Banker
Citizens Bank
06.2020 - 10.2025Read More
Front Office Coordinator
Renu Medical & Weight Loss / Wexford Wellness CARE
07.2016 - 06.2020Read More
Shaler Area High School
Diploma
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Kent State University
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Cuyahoga Community College
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