Daquan Dorsey
Philadelphia
Summary
Versatile and results-oriented professional with extensive experience in security and customer service, notably with Sovereign. Excelled in CCTV surveillance and superior customer service, significantly decreasing theft and enhancing safety. Demonstrated exceptional decision-making and safe driving practices, ensuring timely and accurate deliveries. Proven ability to maintain a positive demeanor and physical fitness in high-stress situations.
Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.
Overview
5
5
years of professional experience
Work History
Security Officer
Sovereign
07.2024 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
Delivery Driver
Pizza Hut
06.2024 - 09.2024
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Security Officer
Federal Security
01.2023 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Grill Cook
Wendys
04.2021 - 10.2021
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Stored and handled goods correctly to maintain freshness and condition.
Delivery Driver
Cousins Supermarket
03.2020 - 11.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Unloaded the food in front of customer hu
Education
Soar Center
Philadelphia, PA03.2020
Skills
- General security
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Physical fitness
- Decision-making
- Safe driving practices
Timeline
Security Officer
Sovereign
07.2024 - 10.2024
Delivery Driver
Pizza Hut
06.2024 - 09.2024
Security Officer
Federal Security
01.2023 - 06.2023
Grill Cook
Wendys
04.2021 - 10.2021
Delivery Driver
Cousins Supermarket
03.2020 - 11.2020
Soar Center
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