Darci Bryant
Downingtown
Summary
Customer-focused professional specializing in logistics coordination and inventory control. Enhanced customer satisfaction through efficient processes and timely delivery. Leveraged analytical skills to optimize inventory management and streamline operations while prioritizing customer requests and effectively resolving internal challenges.
Overview
12
12
years of professional experience
Work History
INVENTORY/LOGISTICS/Customer Service Representative
Tri-Pac Inc.
Downingtown
08.2020 - Current
- Coordinated logistics operations to ensure timely product delivery to clients.
- Communicated with internal teams to streamline logistics processes and workflows.
- Tracked stock movements and updated records to maintain optimal inventory levels and support operations. Utilized computer software to enhance productivity and efficiency., excel and Word. Have experience with Employed inventory management systems to track stock levels and movements.. i.e. Fishbowl Client
- Resolved customer inquiries on shipment status and delivery schedules, ensuring timely updates.
- Coordinated communication between customers and internal departments to address needs effectively.
- Assisted customers in resolving order discrepancies and service issues.
- Provided detailed information about products and services to enhance customer satisfaction.
- Maintained accurate records of customer interactions and transaction details.
Front Desk Associate
Marriott
Exton
01.2018 - 05.2020
- Managed check-in and check-out processes efficiently for all visitors.
- Greeted and assisted guests at the front desk with professionalism.
- Answered phone calls and responded to guest inquiries promptly.
- Resolved guest complaints and provided exceptional customer service consistently.
- Coordinated room assignments based on guest preferences and availability.
- Processed payments and maintained accurate financial records daily.
- Collaborated with housekeeping to ensure room readiness for arrivals.
SERVER/BARTENDER/KEY HOURLY MANAGER
Applebee's Neighborhood Bar & Grill
Philadelphia
01.2015 - 01.2018
- Provided excellent customer service to ensure a positive dining experience.
- Took and processed food and drink orders efficiently and accurately.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu knowledge and service standards.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained cleanliness of dining area, tables, and service stations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
High School Diploma -
Downingtown West High School
Downingtown, PA06-2013
Skills
- Logistics coordination
- Shipment tracking
- Order management
- Inventory control
- Customer service
- Client relationship management
- POS systems and ordering platforms
- Time management
- Attention to detail
- Problem solving
- Team collaboration
- Staff education and training
- Teamwork
Timeline
INVENTORY/LOGISTICS/Customer Service Representative
Tri-Pac Inc.
08.2020 - Current
Front Desk Associate
Marriott
01.2018 - 05.2020
SERVER/BARTENDER/KEY HOURLY MANAGER
Applebee's Neighborhood Bar & Grill
01.2015 - 01.2018
High School Diploma -
Downingtown West High School