Darien Hilliard JR
Philadelphia
Summary
Driven and personable Commercial Sales Manager with a strong background in corporate sales and a passion for building lasting client relationships. Known for understanding customer needs and delivering tailored solutions through effective negotiation and strategic thinking. A dedicated team leader who takes pride in developing others, fostering collaboration, and creating a culture of accountability and success.
Overview
10
10
years of professional experience
Work History
Parts Counter Person
Central City Toyota
Philadelphia, PA
08.2025 - Current
- Processed customer orders accurately using dealership management software to ensure timely fulfillment.
- Coordinated with automotive technicians to verify parts availability and resolve order discrepancies.
- Implemented inventory tracking systems to maintain optimal stock levels and reduce excess.
- Developed relationships with suppliers to negotiate favorable terms and secure necessary parts efficiently.
- Coordinated online sales strategies to boost product visibility and enhance customer engagement across platforms.
- Managed inventory systems to ensure accurate stock levels for online orders, reducing delays in fulfillment.
Commercial Sales Manager
AutoZone
Philadelphia, Pennsylvania
06.2021 - 08.2025
- Developed sales strategies to enhance product visibility and market reach.
- Trained staff on product knowledge and effective sales techniques.
- Established strong relationships with customers to foster loyalty and repeat business.
- Maintained relationships with existing clients by providing superior customer service.
- Managed sales team to drive customer engagement and satisfaction.
Grocery Department Manager
Giant Food Stores
Lansdowne, Pennsylvania
02.2020 - 06.2021
- Managed grocery inventory to ensure product availability and freshness.
- Implemented safety protocols to ensure compliance with health regulations.
- Oversaw daily operations to streamline processes and improve efficiency.
- Supervised staff in the grocery department including hiring, training, scheduling and evaluating employees.
- Monitored store performance metrics to ensure compliance with company standards.
- Created weekly schedules that optimized staff productivity while minimizing labor costs.
Product Sales Specialist
Lowes Distribution Center
Horsham, Pennsylvania
01.2018 - 01.2020
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
Food Service Manager
Trolley Car Cafe
Philadelphia, Pennsylvania
05.2016 - 12.2019
- Oversaw inventory control and procurement of food and supplies for efficient service.
- Managed daily food service operations and staff scheduling for diverse dining facilities.
- Trained and mentored team members on customer service and food preparation skills.
- Facilitated communication between kitchen staff and front-of-house teams for seamless service.
- Analyzed customer feedback to identify areas for improvement in food services provided.
Education
Associate of Applied Science - Marketing Management And Research
Edinboro University of Pennsylvania
Edinboro, PA05.2022
High School Diploma -
Imhotep Institute Charter High School
Philadelphia, PA06.2018
Skills
- Customer relationship management
- Team leadership
- Inventory management
- Sales strategy
- Negotiation skills
- Time management
- Conflict resolution
- Networking
- Marketing
- Problem-solving
Timeline
Parts Counter Person
Central City Toyota
08.2025 - Current
Commercial Sales Manager
AutoZone
06.2021 - 08.2025
Grocery Department Manager
Giant Food Stores
02.2020 - 06.2021
Product Sales Specialist
Lowes Distribution Center
01.2018 - 01.2020
Food Service Manager
Trolley Car Cafe
05.2016 - 12.2019
High School Diploma -
Imhotep Institute Charter High School
Associate of Applied Science - Marketing Management And Research
Edinboro University of Pennsylvania