Summary
Overview
Work History
Education
Skills
Timeline
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Darlene Duncan

Muncy

Summary

Dynamic associate with proven expertise at Sam's Club in enhancing inventory management and customer service efficiency. Recognized for training new team members and improving satisfaction ratings through attentive customer interaction. Skilled in cash handling and committed to operational excellence, demonstrating flexibility and teamwork in high-demand environments.

Overview

8
8
years of professional experience

Work History

Associate

Sam's Club
09.2016 - 12.2024
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Enhanced customer experience through attentive service and product knowledge.
  • Resolved customer inquiries efficiently, fostering repeat business and loyalty.
  • Maintained cleanliness and organization of sales floor to create inviting atmosphere.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Education

GED -

James M Coughlin High
Wilkes-Barre, PA

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Cash handling
  • Courteous and professional
  • Flexible schedule
  • Product knowledge
  • Cross-functional teamwork
  • Sales expertise

Timeline

Associate

Sam's Club
09.2016 - 12.2024

GED -

James M Coughlin High

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Darlene Duncan