Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Darlene Hoffman

Prosperity

Summary

Dedicated professional with a strong background in quality control and time management. Experienced in project management and training, committed to driving operational efficiency and supporting management objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Brooks Brothers
Washington
05.2024 - 06.2025
  • Supported management in executing strategic initiatives and projects.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Assisted in coordinating daily operations and team schedules.
  • Conducted research on industry trends to support strategic planning efforts.
  • Maintained up-to-date knowledge of company products and services.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Underground Coal Miner

ACNR / Jennmar
Cameron
07.2023 - 01.2024
  • Operated heavy mining equipment in compliance with safety regulations.
  • Monitored underground conditions and reported hazards to supervisors promptly.
  • Maintained a safe working environment by adhering to safety regulations and policies.
  • Installed timber supports in underground tunnels to provide stability.
  • Operated mining machines such as continuous miners, shuttle cars and roof bolters.
  • Removed debris from mined areas using shovels, wheelbarrows and other hand tools.

Independent Contractor

Premium Retail Services Inc
Washington
02.2017 - 05.2021
  • Managed project timelines and deliverables for retail merchandising initiatives.
  • Executed in-store setups and displays to enhance product visibility.
  • Coordinated training sessions for new team members on product knowledge.
  • Implemented feedback mechanisms to enhance customer engagement efforts.
  • Managed quality control and maintained high level of customer satisfaction.
  • Delivered high level of customer service and support by answering questions and returning phone calls quickly.

Education

Associate of Applied Science - Business Administration/ Paralegal

West Virigina Business Collage
Wheeling, WV
05-2008

Skills

  • Customer service
  • Quality control
  • Time management
  • Vendor relationship management
  • Workplace safety compliance
  • Business administration

Certification

  • Class B License
  • Travel Agent Certification
  • 80 Hours underground Certification
  • Business Administration / paralegal / Health assistance
  • High School Degree

Timeline

Assistant Manager

Brooks Brothers
05.2024 - 06.2025

Underground Coal Miner

ACNR / Jennmar
07.2023 - 01.2024

Independent Contractor

Premium Retail Services Inc
02.2017 - 05.2021

Associate of Applied Science - Business Administration/ Paralegal

West Virigina Business Collage

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Darlene Hoffman