Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Darnell Steen

Pittston

Summary

Enthusiastic recent graduate with a passion for sales and a track record of success in customer service and strategic analysis. Armed with a diverse skill set, including expertise in prospecting, relationship building, and communication, I am eager to transition into a Sales Development Representative role within the tech industry.

Overview

7
7
years of professional experience

Work History

ACCOUNT EXECUTIVE

Yelp
Mount Vernon
05.2024 - Current
  • Managed 100+ SMB clients, helping them optimize their digital advertising strategies to increase ROI.
  • Closed over $120,000 in deals within five months, consistently exceeding sales targets and contributing to company growth.
  • Recognized as a top-performing rep for two consecutive quarters, achieving 175% of quota consistently.
  • Conducted market research and competitive analysis to identify and engage the Ideal Customer Profile (ICP), increasing conversion rates.
  • Developed and executed personalized outreach strategies, leveraging SalesLoft and LinkedIn Sales Navigator to engage high-value prospects.
  • Promoted within three months due to outstanding performance in revenue generation and client retention.

CREDIT SPECIALIST

The Credit Boosters
White Plains
01.2020 - 09.2023
  • Prospected and engaged potential clients via phone, email, and social media outreach to generate leads.
  • Scheduled high-converting consultations between clients and specialists, increasing lead conversion rates by 35%.
  • Developed data-driven outreach strategies, improving inbound lead generation by 15%.
  • Achieved Employee of the Month (twice) for surpassing sales and performance metrics.

CAREGIVER

Freedom Care
White Plains
10.2020 - 03.2023
  • Delivered exceptional customer service by identifying client needs and providing tailored product recommendations.
  • Consistently exceeded monthly sales targets, contributing to store revenue growth.
  • Leveraged persuasive selling techniques to upsell products and increase average order value.

SALES ASSOCIATE

Justice
White Plains
03.2018 - 01.2020
  • Completed intensive training in B2B Sales, SaaS Sales, Cold Calling, SPIN Selling, BANT, Sales Automation, CRM Management, and Revenue Operations.
  • Hands-on experience with Salesforce, HubSpot, SalesLoft, Outreach.io, Gong.io, ZoomInfo, and Apollo.io.
  • Read key industry books: How to Win Friends and Influence People, Fanatical Prospecting, SPIN Selling.

Education

Tech Sales Certificate -

COURSECAREERS
04.2024

High School -

WHITE PLAINS HIGH SCHOOL
White Plains, NY
06.2017

Associates - Business

SUNY OLD WESTBURY
Long Island

Skills

  • Prospecting
  • Cadence
  • SPIN
  • BANT
  • Cold Emailing
  • Cold Calling
  • LinkedIn Outreach
  • Salesforce CRM
  • HubSpot CRM
  • Salesloft
  • Zoominfo
  • Lead generation
  • Market research
  • Consultation scheduling
  • Persuasive communication
  • Networking strategies
  • Closing deals
  • Data analysis
  • Client retention
  • Sales reporting
  • Customer relationship management

Accomplishments

Chess Champion, White Plains Clubmen, 03/01/19, As a dedicated member of the high school chess team, I demonstrated exceptional skill and strategic prowess in competitive chess tournaments. Through training and unwavering commitment, I achieved success both individually and as part of the team.

Timeline

ACCOUNT EXECUTIVE

Yelp
05.2024 - Current

CAREGIVER

Freedom Care
10.2020 - 03.2023

CREDIT SPECIALIST

The Credit Boosters
01.2020 - 09.2023

SALES ASSOCIATE

Justice
03.2018 - 01.2020

Tech Sales Certificate -

COURSECAREERS

High School -

WHITE PLAINS HIGH SCHOOL

Associates - Business

SUNY OLD WESTBURY

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Darnell Steen