Darryl Marquis
Philadelphia,PA
Summary
My name is Darryl Marquis. I'm an individual with goals. I work hard to accomplish tasks to the best of my ability in all aspects of my life. i accept and welcome any constructive criticism to become a better employee and person. I am a family oriented person that strives for success. I work well in fast paced high pressure situations. I am level headed and take pride in how stay focused and composed in these moments. I like to think that these are attributes that rub off on my coworkers. my Father would tell me to lead by example, and that's something I have tried to live by that.
Overview
10
10
years of professional experience
Work History
Barista
Imunch Cafe
06.2022 - 06.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Cashier/Customer Service Associate
Super Loa CBD
04.2018 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Upsold additional products and services to customers, increasing revenue.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Construction Worker
Gary Pike Waterproofing Co.
03.2018 - 04.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with successful, time-sensitive renovations of various structures.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Dug trenches and set up forms to specified requirements for concrete pours.
Line Cook
Merion Cricket Club
10.2013 - 02.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked food temperature regularly to verify proper cooking and safety.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Line Cook
McKenna's Kitchen & Market
02.2014 - 03.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Education
High School Diploma -
Upper Darby Senior High School
Drexel Hill, PA06.2014
Skills
- Counter Cleaning and Sanitation
- Operation and Control
- Guest Inquiries
- Performance Improvement
- Resolving Complaints
- Blending Methods
- Adaptable and Flexible
- Solid Problem Solver
- Inventory Management
- Opening and Closing Coordination
- Ability to Adapt
- Hospitality and Professionalism
- Operational Efficiency and Safety
- POS System Operations
- Team Player
- Adaptive and Creative
Timeline
Barista
Imunch Cafe
06.2022 - 06.2023
Cashier/Customer Service Associate
Super Loa CBD
04.2018 - 06.2022
Construction Worker
Gary Pike Waterproofing Co.
03.2018 - 04.2021
Line Cook
McKenna's Kitchen & Market
02.2014 - 03.2015
Line Cook
Merion Cricket Club
10.2013 - 02.2018
High School Diploma -
Upper Darby Senior High School
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