Darryl Peters
Middletown
Summary
Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
Work History
Operations Manager
Tyler Transport Solutions
08.2015 - 03.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
Inventory Control Lead
Jacobson Companies
06.2013 - 08.2015
- Ensured proper documentation of all incoming shipments by verifying packing slips against purchase orders before updating the database accordingly.
- Identified opportunities for continuous improvement within the inventory control process, implementing changes that resulted in cost savings and improved accuracy rates.
- Streamlined warehouse processes for increased efficiency by implementing new inventory control systems and procedures.
- Contributed significantly to company''s efforts toward sustainability by developing strategies for reusing or recycling obsolete or damaged items when possible.
- Resolved discrepancies in inventory records through thorough investigation, collaborating with relevant departments to address any underlying issues.
- Enhanced team productivity through effective training, coaching, and performance management of inventory control staff members.
- Implemented barcoding system to streamline receiving process, improving overall efficiency in updating warehouse records accurately and promptly.
- Played an essential role in successful annual physical inventories by coordinating logistics, scheduling personnel shifts, and overseeing accurate counting procedures.
- Improved inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
Diploma - Academic
Middletown Area High School
Middletown, PA06.1994
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Inventory Management
- Staff Management
- Employee relations and conflict resolution
- Operational Efficiency
- MS Office
- Inventory Control
- Process Improvement
- Health and safety compliance
Timeline
Operations Manager
Tyler Transport Solutions
08.2015 - 03.2024
Inventory Control Lead
Jacobson Companies
06.2013 - 08.2015
Diploma - Academic
Middletown Area High School
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