Dashalatres Henley
Pittsburgh
Summary
Dynamic Barista with proven expertise in exceptional customer service and cash handling, honed at Dunkin. Excelled in creating personalized beverages, boosting sales, and fostering a positive team environment. Skilled in operating complex coffee machinery and training new staff, showcasing strong problem-solving abilities and a friendly demeanor.
Overview
4
4
years of professional experience
Work History
Barista
Dunkin
05.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Carrick High School
Pittsburgh06-2010
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Cleanliness
- Exceptional customer service
- Order taking
- Cash register operation
Timeline
Barista
Dunkin
05.2021 - Current
High School Diploma -
Carrick High School
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