Dashon Bergstresser
Carlisle,PA
Summary
Dynamic Audio/Video Technician with a strong foundation in audio and video technology, specializing in the installation, configuration, and troubleshooting of AV systems for optimal performance across diverse environments. Expertise in system integration, combined with a commitment to collaborative teamwork, ensures seamless project execution and adaptability to evolving technical demands. A proven track record of enhancing system functionality while maintaining high standards of quality and efficiency distinguishes contributions to every project. Passionate about leveraging technical skills to drive innovation and exceed client expectations in the audiovisual landscape.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Utility Dishwasher
Cumberland Crossings
08.2025 - Current
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure efficient workflow during peak meal periods.
- Assisted in inventory management of cleaning supplies and utensils for optimal usage.
- Implemented safety protocols to reduce hazards and promote a safe working environment.
- Maintained organization of dish storage areas, facilitating quick access for kitchen operations.
- Contributed to overall restaurant cleanliness by performing regular deep-cleaning tasks on kitchen surfaces, appliances, and dishwashing stations as required.
DC Worker
At Home
03.2025 - 07.2025
- Operated machinery to ensure efficient production flow and adherence to safety protocols.
- Maintained inventory accuracy through regular audits and stock management procedures.
- Collaborated with team members to streamline workflows and improve overall operational efficiency.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Package Handler
FedEx
06.2024 - 01.2025
- Loaded, unloaded, sorted, and scanned packages quickly and accurately in a fast-paced warehouse environment.
- Safely lifted, carried, and maneuvered packages up to 75 lbs. while maintaining productivity and safety standards.
- Operated hand scanners and conveyor systems to ensure packages were routed correctly and tracked in real time.
- Inspected and handled shipments with care to prevent damage, ensuring compliance with company safety and handling policies.
- Worked efficiently as part of a team to meet tight deadlines during peak shipping periods.
- Maintained a clean and organized work area to support safe operations and workflow efficiency.
- Followed all OSHA and FedEx safety protocols, including use of proper lifting techniques and protective equipment.
- Assisted new hires by demonstrating proper package handling techniques and operational procedures.
Audio/Video Technician
Morefield Communications
01.2024 - 06.2024
- Assisted with installation and setup of audio/visual systems including projectors, displays, speakers, microphones, and digital signage for small conference rooms and classrooms.
- Pulled, terminated, and labeled structured cabling (Cat6, coax, fiber) for A/V, security, and networking systems under supervision.
- Supported senior technicians with installation of door access control systems (card readers, keypads, electronic locks, controllers).
- Helped mount, aim, and connect IP security cameras, ensuring proper coverage, cable management, and connectivity back to NVR/servers.
- Performed basic configuration tasks under guidance, such as assigning IP addresses to cameras or testing access control functionality.
- Assisted in system testing: verifying signal flow, camera feeds, and door access operation, reporting issues to lead technician or project manager.
- Provided support for preventative maintenance on A/V and security systems, including cleaning lenses, replacing hardware, and checking device connectivity.
- Helped maintain accurate documentation of device locations, wiring, and configurations for both A/V and security projects.
- Shadowed senior staff in troubleshooting networked A/V devices, security cameras, and access systems to build troubleshooting skills.
- Followed all safety, security, and compliance standards while working on ladders, lifts, and secured areas.
Technician 2
Pierson Computing Connection, Inc.
01.2022 - 02.2023
- Installed and commissioned professional audio, video, lighting, and stage systems for corporate, education, government, healthcare, hospitality, and houses of worship clients.
- Supported deployment of ProAVL solutions across facilities: mounting displays/projectors, rigging/trussing, installing LED video walls, configuring lighting systems.
- Interpreted technical drawings, wiring schematics, and integration plans to execute system installations in compliance with Pierson’s quality and safety standards.
- Conducted hands-on configuration of control systems, video switchers, signal routing, audio DSPs, and integrated workplace A/V technologies.
- Performed structured cable installations: terminated, tested, and certified multi-conductors, fiber, etc., ensuring reliable signal integrity.
- Diagnosed and resolved hardware, software, and connectivity issues for installed systems, including troubleshooting for live presentations or streaming setups.
- Coordinated with IT / networking team for infrastructure requirements: ensuring bandwidth, power, mounting, and connectivity meet system demands.
- Performed preventative maintenance and technical audits of existing A/V / lighting / AV network setups to ensure performance, safety, and compliance.
- Assisted in configuring and deploying device fleets, deployed projectors/displays for classrooms and meeting spaces, ensuring correct calibration and setup.
- Provided training and documentation to clients and internal staff / volunteers on system operation, control panels, and best practices.
- Collaborated with project managers, engineers, vendors, and onsite customer contacts to ensure schedules, deliverables, and budgets are met.
- Ensured all work performed aligns with Pierson’s “Pro Audio, Visual & Lighting” service offerings, safety codes, and industry best practices.
A/V Technical Director
Carlisle United Methodist Church
09.2020 - 11.2021
- Directed all audio, video, lighting, and broadcast operations for weekly worship services, special events, and live-streamed productions, ensuring professional-quality experiences for in-person and online audiences.
- Managed and trained a team of staff and volunteers in audio mixing, video production, camera operation, lighting design, and stage setup.
- Oversaw maintenance, upgrades, and integration of A/V systems including digital sound consoles, projection/display systems, streaming platforms, and lighting rigs.
- Coordinated closely with pastors, worship leaders, and creative staff to design seamless technical support for sermons, music, and multimedia presentations.
- Implemented broadcast and live-streaming solutions (YouTube, Facebook Live, Church Online Platform, etc.) to expand the church’s digital ministry reach.
- Developed and enforced standard operating procedures for A/V production, ensuring consistency and reliability across services and events.
- Negotiated with vendors and integrators for equipment purchases, upgrades, and service contracts, staying within budget while enhancing technical capabilities.
- Designed and programmed lighting scenes, ProPresenter/MediaShout visuals, and multi-camera setups to support worship services and special productions (Easter, Christmas, conferences).
- Provided hands-on technical direction during live productions, troubleshooting and resolving issues quickly to minimize disruptions.
- Mentored volunteers and interns, fostering a culture of excellence, teamwork, and spiritual service within the tech ministry.
Assistant Manager
Traini shoe repair
11.2017 - 08.2018
- Helped with general store duties like cleaning and organizing the shop and taking orders for customers and restocking the store and selling items to customers.
Education
High school diploma -
Carlisle High School
Carlisle, PA03-2021
Skills
- Troubleshooting and technical guidance
- Service excellence
- Technical troubleshooting
- Team leadership experience
- Adaptability in dynamic settings
- Consistent punctuality
- Stress tolerance
- Strong work ethic
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Punctual and reliable
Certification
- Dante Level 1-3 Certifications
- Q-SYS Level 1 Training
- Shure Audio Institute Certified in
-Audio Basics For Meetings and conferences
-Best Practices For Merging AV And IT Systems
-Networking For AV Professionals 1-2
-Conference Room Design Basics
-Integrated Systems Level 1
-Integrated Systems Portfolio
-Wireless Basics
Timeline
Utility Dishwasher
Cumberland Crossings
08.2025 - Current
DC Worker
At Home
03.2025 - 07.2025
Package Handler
FedEx
06.2024 - 01.2025
Audio/Video Technician
Morefield Communications
01.2024 - 06.2024
Technician 2
Pierson Computing Connection, Inc.
01.2022 - 02.2023
A/V Technical Director
Carlisle United Methodist Church
09.2020 - 11.2021
Assistant Manager
Traini shoe repair
11.2017 - 08.2018
High school diploma -
Carlisle High School
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