David Arosemena
Industrial Engineer
Costa del Este
Overview
6
6
years of professional experience
2
2
Languages
Work History
Business Innovation Executive
Circle Logistics
06.2024 - 02.2025
- Created Work Instructions and implemented software, boosting daily outbound dials by 60%
- Built innovative data visualizations using Looker Studio
- Coached SDRs to enhance team performance and address challenges
- Analyzed CRM lead datasets to refine outreach strategies
SDR Team Lead
Circle Logistics
08.2023 - 06.2024
- Led 4 SDRs, delivering daily training to boost prospecting skills and productivity
- Implemented software training programs to enhance efficiency
- Provided daily coaching and feedback to improve individual and team performance
- Handled HR tasks for the Phoenix office, including attendance, PTO, and commissions
Sales Development Representative
Circle Logistics
03.2023 - 08.2023
- Researched markets to develop targeted outreach strategies
- Exceeded sales targets by managing leads through conversion
- Made daily cold calls to expand the sales pipeline
- Collaborated with teams for seamless prospect-to-customer transitions
E-commerce Rookie
Under Armour
09.2020 - 12.2021
- Oversaw order fulfillment, payments, and returns for smooth e-commerce operations
- Generated weekly/monthly reports on returns, orders, and payments for team insights
- Wrote work instructions to boost team efficiency in e-commerce tasks
- Analyzed data to optimize product and campaign performance
- Led anti-fraud decisions to protect revenue and trust
- Improved customer service via weekly Call Center team meetings
ICS Intern
Philips
01.2020 - 07.2020
- Updated Quality and Inventory KPIs weekly to meet Internal Control Standards
- Oversaw quarterly control closures, ensuring team alignment and compliance
- Trained staff on control management platform use for better compliance
Credit & Collections Intern
Philips
01.2019 - 12.2019
- Coordinated with Indian programmers to develop a credit dashboard using SAP data
- Generated daily, weekly, and monthly C&C KPI reports and led department meetings
- Improved operational efficiency through continuous improvement practices
Education
Industrial Engineering -
Universidad Católica Santa María La Antigua
Panama City, Panama12-2024
Bachelor of Science and Letters -
Academia Interamericana De Panamá
Panama City, Panama12-2017
Skills
Team leadership
Team building
Microsoft Office
Excel advanced
LEAN Fundamentals
Data analysis
Problem-solving
Excellent communication
SAP
Adaptability
Timeline
Business Innovation Executive
Circle Logistics
06.2024 - 02.2025
SDR Team Lead
Circle Logistics
08.2023 - 06.2024
Sales Development Representative
Circle Logistics
03.2023 - 08.2023
E-commerce Rookie
Under Armour
09.2020 - 12.2021
ICS Intern
Philips
01.2020 - 07.2020
Credit & Collections Intern
Philips
01.2019 - 12.2019
Industrial Engineering -
Universidad Católica Santa María La Antigua
Bachelor of Science and Letters -
Academia Interamericana De Panamá
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