David Baum
Peckville
Summary
Proven Automotive Sales Consultant with a track record of fostering strong customer relationships, leading to repeat business at Ken Pollock Mitsubishi. High Customer Service Index scores and great customer feedback for reviews. Skilled in trade-in evaluations and adaptability, I excel in sales process optimization and delivering exceptional vehicle demonstrations. My approach has consistently enhanced customer satisfaction and sales efficiency.
Energetic automotive sales professional enthusiastic about building a long-term sales career in the industry. Friendly, outgoing, and adaptable team player.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Automotive Sales Consultant
Ken Pollock Mitsubishi
02.2019 - Current
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Automotive Sales Consultant
Wyoming Valley Motors Kia
05.2017 - 02.2019
- Developed strong relationships with customers for repeat business and referrals.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Answered telephone and email inquiries from potential customers.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Automotive Sales Consultant
Electric City Kia
10.2015 - 05.2017
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Automotive Sales Consultant
Tom Hesser Chevrolet
12.2004 - 10.2015
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Education
High School Diploma -
Scranton High School
Scranton, PA06-2004
Skills
- Trade-in evaluations / V Auto
- Adaptability to change
- Delivering vehicles
- Social media proficiency
- Sales process optimization
- Product knowledge
- Goal oriented
- Demonstrating vehicle features
- Test drives
Timeline
Automotive Sales Consultant
Ken Pollock Mitsubishi
02.2019 - Current
Automotive Sales Consultant
Wyoming Valley Motors Kia
05.2017 - 02.2019
Automotive Sales Consultant
Electric City Kia
10.2015 - 05.2017
Automotive Sales Consultant
Tom Hesser Chevrolet
12.2004 - 10.2015
High School Diploma -
Scranton High School
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