Reliable professional known for strong interpersonal communication and dependability. Extensive experience in customer service and team collaboration, committed to ensuring accurate transactions and a positive experience for all patrons.
Overview
40
40
years of professional experience
Work History
Toll Collector
PA Turnpike
Pittsburgh, PA
08.2017 - 03.2020
Processed toll transactions efficiently, ensuring accurate fee collection and minimal wait times.
Assisted in maintaining cleanliness and organization of toll booths and surrounding areas.
Provided excellent customer service, addressing inquiries and resolving issues promptly.
Monitored traffic flow to optimize collection operations during peak hours.
Custodial Worker
Southwestern Veterans Center
Pittsburgh, PA
05.2014 - 07.2017
Supervised daily cleaning operations to maintain high sanitation standards across facility.
Trained new staff on effective cleaning techniques and safety procedures.
Developed and implemented improved cleaning schedules to enhance efficiency.
Coordinated with management to address maintenance issues and ensure timely resolutions.
Sign Crew
Penndot
Pittsburgh, PA
02.2013 - 08.2013
Operated and maintained equipment for efficient road maintenance operations.
Collaborated with team members to execute daily tasks effectively.
Assisted in the implementation of safety protocols on job sites.
Conducted routine inspections to ensure compliance with safety regulations.
New Product Engineer
Medrad
Pittsburgh, PA
01.1980 - 03.2008
Led cross-functional teams to develop and launch innovative medical device products.
Streamlined product development processes to enhance efficiency and reduce time-to-market.
Mentored junior engineers, fostering skill development and promoting collaborative problem-solving.
Collaborated with R&D and manufacturing teams to ensure product feasibility and compliance standards.