David Clark
Pittsburgh
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
20
20
years of professional experience
Work History
Supervisor Patient Service Coordinator
UPMC Hillman Cancer Center, Hematology Oncology
01.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Supervise a staff of 3 PSC's and 5 MA's
- Assists in new hire interviews
- Mentors and provides ongoing training to current and new staff members
- Accompany patients to the exam room, collecting patient information/history, take vitals
- Scanning medical records into Aria
- Obtaining lab/x-ray reports, hospital notes, referral information
- Send/receive patient medical records
- Prepare and manage charts to ensure information is completed and filed appropriately
- Ordering office and clinical supplies
- Monitor inventory
- Answering phones and provides pertinent information including patient education
- Scheduling patient appointments
- Utilizing Epic and Aria EMR's
- Create and manage the PSC/MA staff schedules
- Guides workflow and assigns tasks to other clinical staff
- Check schedules and organize patient flow
- Assist in potential new hire interviews
Scribe
UPMC, Shadyside Dermatology
01.2017 - 01.2022
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Assisted physicians in minor office procedures (biopsies, cultures, and laser treatment)
- Assisted physicians in sterile surgical procedures
- Accompany patients to the exam room, collecting patient information/history, take vitals
- Operated NBUVB and Puva Phototherapy equipment and monitored patient progress
- Monitored the nurses schedule for suture removals and wound checks
- Patch organizing and placement for allergy testing for external or environmental factors
- Scribing under the direction of the physician in the patient medical record
- Mentored and provided training to staff members
- Answered phones and provides pertinent information including patient education
- Prepared sterile surgical trays
- Autoclave maintenance (monthly and weekly)
- Cleaned and maintained surgical instruments with the use of the autoclave
- Obtained prior authorizations for medications
Medical Assistant
UPMC, Falk Dermatology/MOH's Surgery
01.2015 - 01.2017
- Assisted physicians in minor office procedures (biopsies, cultures, and laser treatment)
- Ordered office and clinic supplies
- Accompany patients to the exam room, collecting patient information/history, take vitals
- Monitored the nurses scheduled for suture removals and wound checks
- Assisted physician in sterile surgical procedures
- Mentored and provided training to staff members
- Prepared sterile surgical trays
- Operated NBUVB and Puva phototherapy equipment and monitored patient progress
- Assisted in MOH's Procedures
- Certified in MOHS Micrographic Technology
- Autoclave maintenance (monthly and weekly)
- Cleaned and maintained surgical instruments with the use of the autoclave
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
UPMC, Shadyside Dermatology
01.2014 - 01.2015
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Assisted physicians in minor office procedures (biopsies, cultures, and laser treatment)
- Assisted physicians in sterile surgical procedures
- Accompany patients to the exam room, collecting patient information/history, take vitals
- Operated NBUVB and Puva Phototherapy equipment and monitored patient progress
- Monitored the nurses scheduled for suture removals and wound checks
- Patch organizing and placement for allergy testing for external or environmental factors
- Scribing under the direction of the physician in the patient medical record
- Mentored and provided training to staff members
- Answered phones and provides pertinent information including patient education
- Prepared sterile surgical trays
- Autoclave maintenance (monthly and weekly)
- Cleaned and maintained surgical instruments with the use of the autoclave
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Pro Med Exchange/AHN, Colon & Rectal Surgery/General Surgery
01.2013 - 01.2014
- Assisted physicians in minor office procedures (biopsies, RBL's, and proctoscopes)
- Ordered office and clinical supplies
- Scheduled surgeries for the operating room
- Disinfected and sterilized instruments and medical equipment
- Obtained authorizations and scheduling scans
- (CT scans, ultrasounds, MRI, and pet scans)
- Accompany patients to the exam room, collecting patient information/history, take vitals
- Coordinated appointments with other offices
- Responsible for clinical maintenance of autoclave and other regulatory required logs
- Transcribed physician's letters to send to referring providers
- Obtained lab/x-ray reports, hospital notes, referral information
- Created clinical logs
- Completion of medical leave forms
- Scheduled patient appointments
- Patient's check in and check out and obtaining co-pays
- Sanitized, restocked, and organized exam rooms and medical equipment.
Team Leader Medical Assistant
UPMC, ENT/Swallowing Center
01.2005 - 01.2013
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Assisted physicians in minor office procedures (biopsies, FNA's, FEES, and gel foam injections)
- Ordered office and clinical supplies for multiple locations
- Created and managed the medical assistant's schedule
- Mentored and provided training to current and new staff members
- Disinfect and sterilized instruments and medical equipment
- Acquired authorizations for CT scans, MRI, ultrasounds, and Pet/CT
- Scheduled scans (CT scans, Ultrasounds, MRI, and Pet/CT)
- Accompany patients to the exam room, collecting patient information/history, take vitals
- Coordinate appointments with other offices
- Responsible for clinical maintenance of autoclave and other regulatory required logs
- Assisted with new hire interviews
Education
Degree/Medical Assistant -
ICM School of Medical and Business
Pittsburgh, PA04.2005
Diploma -
Perry High School
Pittsburgh, PA06.2002
Skills
- Electronic Medical Records Proficiency
- Great Leadership Abilities
- Dependable and Punctual
- Self-Motivated
- Sterile Field -Trained
- Certified MOH's technician
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor Patient Service Coordinator
UPMC Hillman Cancer Center, Hematology Oncology
01.2022 - Current
Scribe
UPMC, Shadyside Dermatology
01.2017 - 01.2022
Medical Assistant
UPMC, Falk Dermatology/MOH's Surgery
01.2015 - 01.2017
Medical Assistant
UPMC, Shadyside Dermatology
01.2014 - 01.2015
Medical Assistant
Pro Med Exchange/AHN, Colon & Rectal Surgery/General Surgery
01.2013 - 01.2014
Team Leader Medical Assistant
UPMC, ENT/Swallowing Center
01.2005 - 01.2013
Diploma -
Perry High School
Degree/Medical Assistant -
ICM School of Medical and Business
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