Summary
Overview
Work History
Education
Skills
Timeline
Generic

DAVID CLIFTON

Harrisburg

Summary

Dynamic warehousing professional with over 30 years of experience in logistics, recognized for a strong ability to resolve complex problems and enhance customer satisfaction. Proven track record of driving operational improvements while consistently reducing costs and increasing profits underscores a commitment to excellence. Expertise in customer service principles and leadership has shaped a career dedicated to hard work and continuous learning, including language acquisition. This diverse skill set positions for roles requiring adaptability and a customer-centric approach, further complemented by experience in specialized software platforms and delivering critical products to meet client needs.

Overview

12
12
years of professional experience

Work History

Driver

NDX
07.2025 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customers on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company's reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through an excellent driving record free from accidents or violations over an extended period of time.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.

Pharmacy Technician Trainee

Rite Aide Pharmacy
10.2022 - 05.2025
  • Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
  • Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
  • Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
  • Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
  • Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
  • Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
  • Collected co-payments or full payments from customers.
  • Facilitated efficient workflow by promptly organizing incoming shipments of medications, effectively restocking shelves according to established guidelines.
  • Completed mandatory training hours, gaining valuable knowledge of pharmaceutical industry practices and procedures.
  • Provided exemplary customer service while addressing patient questions or concerns regarding medications or therapy plans, fostering trust in the pharmacy's services.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.

Shipper/Picker Packer

Exit Light Company
03.2013 - 07.2020
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment.
  • Promoted delivery efficiency by accurately labeling and organizing containers.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Completed more than 130 orders each day with efficient picking and packing of shipments.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Accurately measured and weighed packages to review dimensions and verify compliance with specifications.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Quickly and properly wrapped and boxed Exit and Emergency Light items, maintaining uniformity to meet fulfillment targets.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.

Education

High School Diploma -

Nipmuc Regional High School
Upton, MA
04.1977

Skills

  • Fork Lift, Reach Truck equipment use
  • Cycle counts
  • Windows proficiency
  • Quality controls
  • Quality inspections
  • Product packaging
  • Warehouse organization
  • Forklift Operation
  • Shipment procedures
  • Safety standards and protocols
  • Barcode Scanners
  • MS Office
  • Project organization
  • Business operations
  • Team management
  • Operational improvement
  • Supervision

Timeline

Driver

NDX
07.2025 - Current

Pharmacy Technician Trainee

Rite Aide Pharmacy
10.2022 - 05.2025

Shipper/Picker Packer

Exit Light Company
03.2013 - 07.2020

High School Diploma -

Nipmuc Regional High School

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DAVID CLIFTON