DAVID CLIFTON
Harrisburg
Summary
Dynamic warehousing professional with over 30 years of experience in logistics, recognized for a strong ability to resolve complex problems and enhance customer satisfaction. Proven track record of driving operational improvements while consistently reducing costs and increasing profits underscores a commitment to excellence. Expertise in customer service principles and leadership has shaped a career dedicated to hard work and continuous learning, including language acquisition. This diverse skill set positions for roles requiring adaptability and a customer-centric approach, further complemented by experience in specialized software platforms and delivering critical products to meet client needs.
Overview
12
12
years of professional experience
Work History
Driver
NDX
Harrisburg, PA
07.2025 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customers on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company's reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Boosted company reputation through an excellent driving record free from accidents or violations over an extended period of time.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Pharmacy Technician Trainee
Rite Aide Pharmacy
Harrisburg, PA
10.2022 - 05.2025
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
- Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
- Collected co-payments or full payments from customers.
- Facilitated efficient workflow by promptly organizing incoming shipments of medications, effectively restocking shelves according to established guidelines.
- Completed mandatory training hours, gaining valuable knowledge of pharmaceutical industry practices and procedures.
- Provided exemplary customer service while addressing patient questions or concerns regarding medications or therapy plans, fostering trust in the pharmacy's services.
- Counted, measured, and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
Shipper/Picker Packer
Exit Light Company
Harrisburg, PA
03.2013 - 07.2020
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment.
- Promoted delivery efficiency by accurately labeling and organizing containers.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Completed more than 130 orders each day with efficient picking and packing of shipments.
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Scanned packages and boxes and moved to loading dock for shipment.
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Accurately measured and weighed packages to review dimensions and verify compliance with specifications.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Quickly and properly wrapped and boxed Exit and Emergency Light items, maintaining uniformity to meet fulfillment targets.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
Education
High School Diploma -
Nipmuc Regional High School
Upton, MA04.1977
Skills
- Fork Lift, Reach Truck equipment use
- Cycle counts
- Windows proficiency
- Quality controls
- Quality inspections
- Product packaging
- Warehouse organization
- Forklift Operation
- Shipment procedures
- Safety standards and protocols
- Barcode Scanners
- MS Office
- Project organization
- Business operations
- Team management
- Operational improvement
- Supervision
Timeline
Driver
NDX
07.2025 - Current
Pharmacy Technician Trainee
Rite Aide Pharmacy
10.2022 - 05.2025
Shipper/Picker Packer
Exit Light Company
03.2013 - 07.2020
High School Diploma -
Nipmuc Regional High School