David Day
Hanover
Summary
Dynamic retail leader with over 31 years of experience in driving operational excellence and managing diverse teams. Expertise in fostering collaboration and achieving results through streamlined processes, while adept at navigating the complexities of overnight operations. Recognized for a strong ability to resolve conflicts and enhance communication, ensuring a cohesive work environment that prioritizes team success and customer satisfaction. Committed to maintaining high standards and adapting strategies to meet evolving business needs, consistently delivering operational efficiency.
Overview
13
13
years of professional experience
Work History
Overnight Team Lead
Wal-Mart Store
06.2024 - Current
- Direct, coordinate, and review activities in my sales and service areas. Manage staff, prepare work schedules, and assign specific duties.
- Establish and implement departmental policies, goals, objectives, procedures, conferring with staff members.
- Determine staffing requirements interview, hire, and train new employees, overseeing all personal processes.
- Determine product and services to be sold, set prices based off customer demands.
- Performed sales floor work such as greeting or assisting customers, stocking, and rotating shelves, taking inventory, doing price changes, ordering product, and creating features, resetting shelf space for new items.
- Reduce waste and pursue revenue development strategies to keep the department aligned with sales and profit targets.
- Kept employee’s workload fair and even to achieve objectives while maintaining high job satisfaction.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Monitored team progress and enforced deadlines. Counted inventory and PI to keep system accurate and current.
- Kept work area clean, neat, and free of safety hazards to maximize efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Meat and Produce Team Lead
Walmart
05.2022 - 06.2024
- Maintained open lines of communication with vendors, negotiating favorable pricing terms while upholding quality standards.
- Contributed to the development of seasonal marketing campaigns by providing insights into consumer preferences and trending produce items, resulting in increased sales.
- Assisted in hiring and training new team members, fostering a culture of continuous learning and development within the department.
- Led by example by consistently demonstrating high levels of professionalism and dedication to duty, inspiring team members to strive for excellence in their own roles.
- Maximized customer satisfaction through efficient product rotation and restocking practices.
- Managed daily operations within the department, including scheduling staff shifts and delegating tasks appropriately based on individual strengths.
Ship From Store Supervisor
Walmart
04.2021 - 05.2022
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Supervised daily pick walks to ensure smooth operations, made sure the products where packaged properly, safely handled and loaded on time, made sure there was proper staffing and adequate inventory control on boxes and supplies.
- Educated and trained staff with the knowledge on how to use all the different equipment so they could get the job done more efficiently and smoothly
Meat Department Manager
Walmart
03.2019 - 04.2021
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Trained new employees on handling, safety and stocking procedures.
- Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
- Did monthly cost inventories to maintain an accurate on hands and while also seeing our profits
Housewares Manager
Walmart
10.2017 - 03.2019
- Analyzed sales data to identify trends, making informed decisions on which products to feature prominently within the department.
- Increased overall sales for the housewares department through strategic merchandising and product promotion.
- Improved customer satisfaction by providing exceptional service and maintaining a well-organized sales floor.
- Streamlined inventory management, ensuring optimal stock levels and timely replenishment of high-demand items.
Receiving Associate
Walmart
02.2013 - 03.2017
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
A+ Exam Preparation - BPC 270
Rio Salado Collage
04.2024
A+ Exam Preparation - BPC 170
Rio Salado Collage
12.2023
Survey of Computer Information Systems
Rio Salado Collage
11.2023
High School Diploma - undefined
Westminster High School
01.1994
Skills
- Team supervision
- Training
- Experience in leadership
- Trouble shooting
- Organization
- Issue resolution
- Safety
- Quality improvement
- Content management expertise
- Quality control
Timeline
Overnight Team Lead
Wal-Mart Store
06.2024 - Current
Meat and Produce Team Lead
Walmart
05.2022 - 06.2024
Ship From Store Supervisor
Walmart
04.2021 - 05.2022
Meat Department Manager
Walmart
03.2019 - 04.2021
Housewares Manager
Walmart
10.2017 - 03.2019
Receiving Associate
Walmart
02.2013 - 03.2017
A+ Exam Preparation - BPC 170
Rio Salado Collage
Survey of Computer Information Systems
Rio Salado Collage
High School Diploma - undefined
Westminster High School
A+ Exam Preparation - BPC 270
Rio Salado Collage
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