David Doorley
Glenshaw
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Client Solutions Manager
Beemac Logistics
12.2024 - Current
- Worked with client leadership to develop solutions specifically targeting client business and marketing goals.
- Analyzed client and consumer feedback and adjusted campaigns based on results.
- Collaborated with account executives to develop and maintain sustainable sales pipeline.
- Oversaw client accounts and all services provided to customers.
- Implemented client program to maintain contact with decision-makers for assigned high-value accounts.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Automotive Sales Consultant
Krebs Chrysler Dodge Jeep RAM
07.2023 - 12.2024
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Realtor
Howard Hanna
01.2020 - 05.2023
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Advertised client properties through websites, social media, and real estate guides.
Inside Sales Representative
Condor Associates
04.2014 - 09.2019
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Fox Chapel Area High School
Pittsburgh, PASkills
- Product management
- Lead generation
- Client retention strategies
- Cold calling
- Proficient with computers and Microsoft Office
- CRM proficiency
- Customer service
- Sales negotiation
Timeline
Client Solutions Manager
Beemac Logistics
12.2024 - Current
Automotive Sales Consultant
Krebs Chrysler Dodge Jeep RAM
07.2023 - 12.2024
Realtor
Howard Hanna
01.2020 - 05.2023
Inside Sales Representative
Condor Associates
04.2014 - 09.2019
High School Diploma -
Fox Chapel Area High School
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