Dedicated professional, with about 6 years management experience, known for leadership and communication skills in restaurant operations. Specific expertise in staff hiring, management, and development. Experienced in optimizing inventory and enhancing customer experiences, ready to contribute to improved service and operational success.
Work History
Assistant General Manager
9 Months
Primanti Brothers | 10.2025 - Current
Assisted in managing daily operations of entire restaurant, but with a specialty in front of house management.
Responsible for ordering and receiving deliveries.
Conducted full restaurant inventory including bar inventory and reviewed weekly/periodical Actual vs. Theoretical usage.
Weekly/Monthly reviews of financial and operational performance to measure productivity and efficiency.
Kept detailed Excel sheets and shift notes of daily Target/PY/Projected sales and Projected & Actual labor costs.
Analyzed and reviewed P&L monthly and made changes accordingly.
Handled all hiring, interviewing, and orientations for FOH staff.
Accountable for scheduling FOH employees to maintain seamless service while also meeting weekly budgets.
Organized staff training initiatives to enhance customer service skills.
Oversaw all maintenance and appearance of the restaurant.
Monitored customer feedback to identify areas for improvement in service.
General Manager
3 Years 6 Months
Fox's Pizza | 04.2022 - 10.2025
Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Managed inventory levels, reducing waste through improved stock management practices.
Responsible for all stock and prep amounts to fit business's needs.
Ordered and received all deliveries for the restaurant.
Responsible for interviewing and hiring all staff.
Resolved all customer complaints, enhancing overall satisfaction and loyalty.
Kept track of weekly sales and reported to owners.
Trained all new staff or had shift managers assist me in training.
Assisted owners with maintenance of the building and property.
Dryer Technician
5 Months
Ornua Ingredients | 01.2022 - 06.2022
Operated drying equipment to ensure optimal moisture removal and product quality.
Inspect and test parmesan cheese to make sure product met customer satisfaction.
Responsible for cutting, drying, mixing, weighing, and portioning cheese.
Seasonal Package Handler
2 Months
FedEx | 11.2021 - 01.2022
Operated material handling equipment to efficiently move packages within sorting facility.
Collaborated with team members to maintain workflow efficiency during peak operational hours.
Conducted quality checks on packages, identifying damages and discrepancies before dispatch.
Shift Manager
3 Years 6 Months
McDonald's | 05.2018 - 11.2021
Supervised team operations, ensuring adherence to safety and quality standards.
Trained staff on food preparation procedures and customer service protocols.
Managed inventory levels, reducing waste through efficient stock rotation practices.
Created weekly schedule for staff and made last minute changes accordingly.
Handled cash register counts and deposits every night.
Resolved customer complaints, enhancing overall satisfaction and loyalty.
Education
High School Diploma
Butler Area Senior Highschool | Butler, PA | 06-2021
Honor Roll Student
[NESA] Scholarship Recipient for community service, academic success and leadership experience in congruence with Boy Scouts of America with me achieving Eagle Scout.