David Fox
Jonestown
Overview
22
22
years of professional experience
Work History
Sales Associate
Home Depot
Lebanon, PA
10.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
Food Preparer / Special Events
Tri-County Worship Center
Bethel, PA
01.2002 - Current
- Transferred supplies and equipment between storage and work areas to support food preparation.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Guaranteed customer satisfaction by quickly delivering orders.
- Followed food preparation and storage guidelines established by Health Department.
- Measured, mixed, and cooked ingredients following directions and nutritional restrictions.
- Coordinated and oversaw food handling following procedures and sanitation standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Packaged and stored food products following proper handling and preservation methods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Organized and re-stocked various stations and self-service items.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Monitored and maintained required food temperatures for safety.
- Cleaned and maintained work areas, equipment and utensils.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Assisted in setting up and breaking down kitchen stations.
- Lifted and carried heavy materials.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Maintained composure and work quality while under stress.
- Followed food safety practices and sanitation guidelines.
- Monitored food temperature, discarding items not stored correctly.
- Stocked and rotated food items according to expiration dates.
- Removed trash and cleaned kitchen garbage containers.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained high personal grooming standards and uniform presentation.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Pushed, pulled and transported large loads and objects.
Custodian
Northern Lebanon High School
Fredericksburg, PA
10.2015 - 10.2018
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Reported damages and hazardous conditions to management for further action.
- Reported vandalism or other damage to property to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained floor cleaning and waxing equipment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
High School Diploma -
Northern Lebanon Senior High School
Fredericksburg, PA06.1985
Skills
- Contract Preparation
- Upselling
- Order Processing
- Payment Processing
- Client Account Management
- Inventory Control
- Promotional Support
- Customer Needs Assessment
- Sales Development
- Product Sales
- Customer Service
- Cash Handling
- Excellent People Skills
- Merchandising Knowledge
- Point of Sale Operation
- Shipment Processing
- Guest Relations
- Stocking and Receiving
- Relationship Building
- Conflict Resolution
- Sales Expertise
- Merchandising Understanding
- Sales Training
- Product Recommendations
- [Type] Product Knowledge
- Exceptional Customer Service
- Retail Store Operations
- POS System Operation
- Self-Checkout Assistance
- Time Management
- Outgoing Personality
- Cleaning Techniques
- Cash Handling Accuracy
- Listening Skills
- Merchandise Display
- Money Handling
- Store Opening and Closing
- Product Promotions
- Cash Register Operation
- Problem-Solving
- Complex Problem-Solving
- Reliable and Punctual
- Problem-Solving Skills
- Teamwork and Collaboration
- Inventory Tracking
Timeline
Sales Associate
Home Depot
10.2018 - Current
Custodian
Northern Lebanon High School
10.2015 - 10.2018
Food Preparer / Special Events
Tri-County Worship Center
01.2002 - Current
High School Diploma -
Northern Lebanon Senior High School