Proactive Unloader with passion for workplace safety and solid background of superior performance in related roles. Demonstrating several years of efficiency and safety, known for contributing to team objectives through hard work and collaboration.
Overview
5
5
years of professional experience
Work History
Loader
UPS
Middletown
03.2025 - Current
Inspected incoming shipments for quality and accuracy.
Organized warehouse layout to optimize space and accessibility.
Collaborated with team members to ensure timely loading schedules.
Maintained equipment by performing regular safety checks and repairs.
Followed safety guidelines to prevent accidents during loading operations.
Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
Packaged, crated and loaded items safely for transport.
Reported any damaged goods immediately to supervisor for further inspection or repair.
Back of House Employee
Chick-fil-A
Harrisburg
07.2020 - 03.2025
Prepared food items following safety and quality standards.
Maintained cleanliness of kitchen equipment and work areas.
Collaborated with team members to ensure efficient food preparation.
Operated kitchen appliances and tools to support daily operations.
Restocked supplies to meet production demands during peak hours.
Assisted in training new staff on operational procedures and safety protocols.
Monitored inventory levels and reported shortages to management.
Followed health regulations to uphold Chick-fil-A's commitment to cleanliness.
Communicated with front-of-house staff regarding customer requests or dietary restrictions.
Responsible for unloading trucks at times when additional help was needed.
Server
Fiesta Mexico Restaurant
Harrisburg
03.2023 - 05.2024
Provided excellent customer service in a fast-paced dining environment.
Took orders accurately and communicated them to the kitchen staff.
Delivered food and beverages promptly to enhance guest satisfaction.
Maintained cleanliness and organization of dining area throughout shifts.
Assisted with training new servers on restaurant procedures and menu items.
Handled cash transactions and processed payments efficiently at the register.
Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Resolved customer complaints professionally to maintain a positive dining experience.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Education
High School Diploma -
Middletown Area High School
Middletown, PA
06-2023
Some College (No Degree) - Engineering
Penn State
Harrisburg, PA
Skills
Equipment maintenance
Load securing
Safety compliance
Quality inspection
Warehouse organization
Inventory management
Team collaboration
Problem solving
Supply restocking
Effective communication
Time management
Customer service
Training assistance
Operational efficiency
Electronic order management
Workplace organization
Order picking
Truck loading
Safety monitoring
OSHA standards
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Employee of the month (2x) - Chick-Fil-A
Scholarships for college for good grades in High School