Summary
Overview
Work History
Education
Skills
Interests
Timeline
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David Hubler

Elmhurst Twp

Summary

Dynamic and dedicated waiter with a proven track record at Leonor's Eatery, excelling in customer service and order accuracy. Recognized for fostering guest loyalty through exceptional engagement and effective problem-solving. Adept at cash handling and maintaining cleanliness, contributing to a positive dining experience and efficient restaurant operations.

Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.

Hospitality professional with track record of delivering top-tier service in busy dining settings. Adept at juggling multiple tasks while maintaining high level of guest satisfaction. Reliable team player with focus on collaboration and adaptability to changing needs, ensuring smooth operations and positive dining experiences.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Leonor's Eatery
06.2021 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

North Pocono High School
Daleville PA
06-2024

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Cash handling
  • Table setting
  • Memory retention
  • Guest engagement
  • Conflict management
  • Complaint resolution
  • Personal hygiene
  • Food hygiene
  • Beverage refills
  • Menu description knowledge
  • Server collaboration
  • Check accuracy
  • Dessert recommendations
  • Specials recommendations
  • Attention to detail
  • Decision-making
  • Menu memorization

Interests

  • Gym Workouts
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Playing Sports
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Watching Movies and TV Shows
  • Video Gaming
  • Team Sports
  • Historical Exploration
  • Geocaching

Timeline

Restaurant Waiter

Leonor's Eatery
06.2021 - Current

High School Diploma -

North Pocono High School
David Hubler