Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Varsity Football Captain
Generic

David Idehen

Upper Darby

Summary

Throughout my career across the retail, fitness, and hospitality sectors, I have consistently driven operational excellence and delivered top-tier customer experiences. In my retail roles, I gained comprehensive experience in operations, product knowledge, and teamwork at Home Hardware, and successfully worked my way up from the bottom at Roots. There, I mastered fashion retail, merchandising, and sales strategies while assisting customers daily with fashion inquiries and high-quality merchandise. As a certified fitness trainer at the YMCA, I focused on community-driven wellness for diverse populations from youth to seniors, utilizing skills in personalized exercise prescription, functional movement screening, and high-impact communication. In this role, I achieved high client retention metrics, significantly increased personal training package sales, and successfully launched community wellness initiatives that boosted regional member engagement. Finally, my multi-role experience at Olive Garden honed my multitasking, logistical coordination, and high-stress communication skills in a high-volume environment. My biggest achievement there was mastering the cross-functional coordination between the host stand, kitchen line, and guest tables, which directly optimized table turnover, reduced ticket times during peak rush hours, and elevated overall guest satisfaction scores through strict quality and safety control.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host/Food Runner/Expo

Olive Garden Restaurant
Springfield, PA
11.2025 - 05.2026
  • As a versatile front of the house team member at Olive garden, I fluidly crossed trained and worked across three high maintenance positions, Hostess, Food Runner, and Expo. Providing seamless guest service was nothing but the bare minimum. I provided efficient seating strategies to keep the dining room balanced and wait time on low. On the line, I functioned as a line of defence for quality control as an expo, coordinating active tickets time and ensuring dishes reached the requirements needed, before I would run the food out to tables, conjoining all those factors I helped reduce wait time, boosted table turnover rate and consistently maintained highest guest satisfaction score during rush hours.

Certified Fitness Trainer

YMCA
Upper Darby, PA
09.2025 - 02.2026
  • As a Certified Fitness Trainer, My job was to pursue the need of helping individuals who wanted to be healthy. Every day working there was an accomplishment, communicating with members, providing valuable information to further their training in whatever goals they wanted.
  • Designed and delivered dynamic group fitness classes, promoting a supportive and encouraging environment for all attendees.
  • Assessed client needs and designed personalized fitness regimens to optimize performance and satisfaction.

Hardware Sales Associate

The Home Depot
Sudbury, ON
03.2024 - 11.2024
  • Guided customers through product-related challenges, ensuring timely and effective solutions.
  • Designed and arranged merchandise displays to improve theshopping experience and facilitate product accessibility.
  • Oversaw inventory organization and shelf stocking to enhance store presentation and customer accessibility.
  • Facilitated cash handling processes at the register to ensure efficient customer service.
  • Managed efficient processing of transactions, maintaining precise sales records to support financial integrity.
  • Engaged customers with informative discussions to address inquiries and concerns.
  • Evaluated customer project requirements and provided customized hardware product recommendations to enhance satisfaction.
  • Maintained comprehensive understanding of product features and specifications to support informed client interactions.

Clothing Sales Associate

Roots
Sudbury, ON
01.2024 - 03.2024
  • Supported customer satisfaction by actively welcoming patrons and helping them locate desired items.
  • Analyzed product performance and communicated recommendations to improve customer experience.
  • Managed cash register operations, processing customer transactions accurately and promptly.
  • Achieved a consistently tidy environment by meticulously organizing folded clothing. Delivered a clean and orderly workspace through effective management of clothing organization. Facilitated a positive atmosphere by maintaining cleanliness and organizing garments.
  • Implemented targeted sales strategies to consistently meet and exceed established sales goals.
  • Developed and implemented visual merchandising guidelines to create engaging store environments.
  • Provided expert advice on product selection, improving customer engagement and shopping experience.

Education

High School Diploma -

Upper Darby Highschool
Upper Darby, PA
06-2026

Bachelor of Arts - Philosophy

University of Pittsburgh
Pittsburgh, PA
05-2030

Skills

  • Retail merchandising
  • Sanitation expertise
  • Basic arithmetic skills
  • Strong verbal communication
  • Food service expertise
  • Efficient food service operations
  • Sales expertise
  • Youth wellness coaching
  • Cash handling expertise
  • Customer-focused sales
  • Inventory stocking
  • Sales analysis skills
  • Organizational Skills
  • Service excellence
  • Monetary oversight
  • Skilled in prioritizing concurrent responsibilities

Certification

  • Driver's License
  • ILookOut For Child Abuse, YMCA - 10/02/25
  • CPR and First Aid, YMCA- 10/03/25

Timeline

Host/Food Runner/Expo

Olive Garden Restaurant
11.2025 - 05.2026

Certified Fitness Trainer

YMCA
09.2025 - 02.2026

Hardware Sales Associate

The Home Depot
03.2024 - 11.2024

Clothing Sales Associate

Roots
01.2024 - 03.2024

High School Diploma -

Upper Darby Highschool

Bachelor of Arts - Philosophy

University of Pittsburgh

Awards

Football, I play Multiple Sports. I’m a very experienced and athletic individual, during my time when I played Football in Canada I won All star rewards. I was once of the best Running Backs in my Town. I have very good Work ethic, and always looking for more work!, I like following instructions and doing them correctly.

Varsity Football Captain

I was a Varsity football captain from 2024-2026

David Idehen