David Knowles
Hanover,PA
Summary
Dynamic retail sales associate with a proven track record at Menchey Music Service, excelling in customer engagement and relationship building. Skilled in problem solving and product recommendations, enhancing the shopping experience, ensuring customer satisfaction and loyalty. Adept at conflict resolution and maintaining store standards, Thriving in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Retail Sale Associate
Menchey Music Service
Hanover, PA
06.2014 - 04.2026
Maintaining store appearance and stock/supplies. Establishing relationships with customers to determine needs. Locating products and/information for customers. Providing customer service to help with any possible questions, concerns, trying to resolve issues. Updating customer payment info and taking payments by phone. Updating contact management notes to reflect what transpired in the duration of phone call.
Education
GED -
Hanover High School
Hanover, PASkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Customer engagement
- Retail sales
- Relationship building
- Phone etiquette
- Conflict resolution
- Product recommendations
Timeline
Retail Sale Associate
Menchey Music Service
06.2014 - 04.2026
GED -
Hanover High School