Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Training
Timeline
Generic

David Makos

West Chester

Summary

Accomplished performance driven professional with over 18 years of experience working in the healthcare industry. Experience supporting the life sciences, payer, provider, pharmacy, and PBM markets. Proven history of success in building strategic solutions, managing client relationships, optimizing data solutions, and driving revenue growth. Demonstrated background at assessing and implementing innovative healthcare data technology solutions, such as provider data intelligence, medical claims market data insights, tokenization, real-world data (RWD) and identify verification to drive organizational growth.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Senior Solutions Consultant

LexisNexis Risk Healthcare Solutions
Chesterbrook
01.2017 - Current
  • Responsible for driving new healthcare business opportunities within the LexisNexis Life Sciences business and expanding existing key client accounts with the objective of increasing LexisNexis market share.
  • Provide strategic sales support for the Life Sciences Sales Team which includes solution consulting, client proposal development, client training, sales team product training, process flow development, product demoing, pricing proposals, contract review, and RFP fulfillment.
  • Drive $7 million in potential new revenue and support $20 million plus in existing revenue by engaging clients and helping support and grow their objectives and KPIs.
  • Achieved Circle of Excellence in 2022 with 175% of new business and revenue targets, and in 2023 achieved 151% of new business and revenue targets.
  • Design complex product process flows that support pharma and med device business cases through the entire clinical life cycle from.
  • Ensure customer success from beginning to end of the engagement life cycle by aligning client business objectives to proper business solutions to ensure customer success and adoption.
  • Promote and sell the entire LexisNexis Healthcare product suite which includes: tokenization as a service, medical claims intelligence, provider data and identity/device verification.
  • Collaborate cross-functionally with Product, Strategy and Marketing to ensure the voice of customer is heard and market trends are reviewed.
  • Attend industry conferences to represent and promote LexisNexis Healthcare such as NCPDP, NACDS, Assembia and Scope.
  • Managed the Solution Consulting Business Analytics team from 2020 -2022 which was responsible for delivering business analytics insights to prospective customers.

Senior Program Manager

Health Market Science -Acquired by LexisNexis Risk Healthcare Solutions
Chesterbrook
08.2009 - 01.2017
  • Led the LexisNexis Healthcare Program Management Group for project implementations for the Pharmacy, PBM (Pharmacy Benefit Manager) and Life Sciences verticals.
  • Spearheaded and implemented all major healthcare product implementations including RX claims verification software, MDM solutions, provider data enrichment and HCP audit remediation solutions.
  • Provided subject matter expertise on LexisNexis MDM, web-service API master data solutions, provider data enhancement and audit service products.
  • Managed client relationships post-delivery to support client operations which included quarterly business reviews, product roadmap reviews, data quality management reviews and training.
  • Provided complex healthcare compliance guidance regarding RX prescriptive authority, sample authority and CMS & Medicaid sanctioning.
  • Provided leadership and support to project managers in the management of client-specific escalated issues and/or service concerns.
  • Collaborated with LexisNexis Product Managers to ensure client business needs were satisfied and delivered in a timely manner.
  • Worked with internal agile product teams, utilizing SCRUM, to help define client product backlog and sprint backlogs.

Senior Consultant

ActiveStrategy, Inc.
East Norriton
08.2006 - 08.2009

Production Services Manager

PNC Global Investment Services
KOP
08.2000 - 08.2006

Education

Master of Science - Management Information Science

Penn State University
05.2009

Bachelor of Arts - Business Administration and Communications

University of Pittsburgh
05.1998

Skills

  • Strategic Planning & Execution
  • Risk Assessment & Mitigation
  • Team Development & Leadership
  • Business & Revenue Growth
  • Data Solutions & Analysis
  • Cross-functional Collaboration
  • Service Delivery Operations Management
  • Client Relationship Management

Certification

  • ScrumMaster (CSM), Penn State University, 05/01/13
  • Project Management Methods and Mechanics, Project Management Institute, 10/01/06
  • Client Server Technology Certificate, Penn State University, 03/01/01

Accomplishments

  • LexisNexis Healthcare Consultant of the year 2022 and 2023

Training

  • Certified in Cybersecurity (CC), Skillsoft online training, 12/01/24
  • Organizational Goals and Six Sigma, Skillsoft online training, 09/01/23
  • Solution Sales Training Methodology (The Counselor Salesperson), Wilson Learning, 01/01/23
  • Challenger Sales Training, 12/01/18

Timeline

Senior Solutions Consultant

LexisNexis Risk Healthcare Solutions
01.2017 - Current

Senior Program Manager

Health Market Science -Acquired by LexisNexis Risk Healthcare Solutions
08.2009 - 01.2017

Senior Consultant

ActiveStrategy, Inc.
08.2006 - 08.2009

Production Services Manager

PNC Global Investment Services
08.2000 - 08.2006

Master of Science - Management Information Science

Penn State University

Bachelor of Arts - Business Administration and Communications

University of Pittsburgh

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David Makos