David Simbo
Paoli
Summary
Penn State graduate with a degree in Agribusiness Management. Led a team of 5 to 6 in a service based industry. Consistently achieved company metrics like maintaining critical inventory levels between 0.6% and 1%. Skilled in customer service and resolving issues effectively, helping ensure positive customer experiences and creating a positive atmosphere.
Overview
5
5
years of professional experience
Work History
Food and Beverage Expert
Target
Malvern
03.2026 - Current
- Promoted customer satisfaction by resolving problems with friendly service and knowledgeable responses.
- Provided excellent service and attention to customers in person and over the phone.
- Identified the needs of customers promptly and efficiently.
- Worked well with a diverse group of coworkers to meet goals and address issues related to our products and company metrics.
Service Manager
Chipotle Mexican Grill
Wayne
06.2023 - 03.2026
- Managed daily operations to enhance service efficiency and elevate customer satisfaction.
- Maintained positive guest experience by professionally addressing and resolving customer concerns.
- Enforced team standards for quality and safety in food handling, ensuring compliance with operational protocols.
- Developed team members through training, feedback, and coaching.
- Regularly changed and maintained cash drawers and performed daily counts.
- Handled inventory levels to maintain product and cut down on waste.
Short Term Rental Greeter
Attractive Properties
State College
08.2021 - 08.2022
- Welcomed guests and ensured a smooth check-in process.
- Provided information on unit features and amenities.
- Responded to guest inquiries over the phone and text to address needs and concerns.
- Managed minor emergencies within the unit to ensure guest comfort.
Education
Bachelor of Science - Agricultural Business And Management
Pennsylvania State University
University Park, PA05-2025
Skills
- Customer service
- Team management
- Inventory control
- Food safety compliance
- Training and development
- Organization and time management
- Effective communication
- Supervision and leadership
Timeline
Food and Beverage Expert
Target
03.2026 - Current
Service Manager
Chipotle Mexican Grill
06.2023 - 03.2026
Short Term Rental Greeter
Attractive Properties
08.2021 - 08.2022
Bachelor of Science - Agricultural Business And Management
Pennsylvania State University