DAVID SMITH
Northampton
Summary
Seasoned leader, adept in strategic planning and risk management, with a proven track record of driving product innovation and executing large-scale projects. Excelled in enhancing customer relationships, achieving over $6 million in revenue growth. Skilled in Project management, Customer Implementation, Go to Market Strategy, Customer Pre/Post sale relationships and Team management.
Overview
22
22
years of professional experience
Work History
Enterprise Account Executive
Sayari
01.2025 - Current
- Cultivated relationships with C-suite executives to drive strategic account growth.
- Developed and executed account plans, aligning solutions with client objectives.
- Led contract negotiations, securing favorable terms and enhancing profitability.
- Identified market trends and competitive positioning to inform sales strategies.
- Developed strategic relationships with enterprise clients, enhancing long-term partnerships and driving customer satisfaction.
- Collaborated cross-functionally with sales, marketing, and product teams to optimize go-to-market strategies for enterprise solutions.
Implementation/Senior Project Manager, Client Services
Dun & Bradstreet
02.2020 - Current
- Collaborate ands manage cross-functional teams in sales, marketing, finance, IT support services ensuring a smooth execution of multiple concurrent projects.
- Managed stakeholder expectations through clear communication of goals, objectives, and timelines.
- Facilitated smooth transitions by conducting hands-on training sessions with end-users during system rollouts or process changes.
- Managed multiple project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Developed comprehensive project plans to ensure on-time delivery and successful outcomes.
- Implemented structured change management processes to minimize disruption during system upgrades or process improvements.
- Managed and maintained on premise environments at corporate headquarters and remote locations.
- Directed large-scale development and implementation of Software as a Service and total migration of solutions to meet business needs.
- Streamlined project implementation by effectively coordinating cross-functional teams and resources.
- Simplified application and resource provisioning.
- Monitored contracts and service level agreements to identify potential risks and implemented mitigation actions to protect development process from unforeseen delays and costs.
SALES RELATIONSHIP MANAGER
DUN & BRADSTREET
01.2018 - 01.2020
- Grew, and maintained revenue responsibility of $6 million with existing customer base and $1 million of new logo sales from Fortune 500/1000 companies
- Interact strongly with the customer at the Senior Management level while forming a relationship with C level contacts within these accounts
- Understand and document customer’s business strategies, priorities and goals
- Executed the specialty partnerships in sales, product, marketing strategies, and risk analysis in the Manufacturing, Transportation, and Financial industries improving margins and bottom line revenue growth
DIRECTOR/SR. CONSULTANT ADVANCED ANALYTICS SOLUTIONS
DUN & BRADSTREET
01.2013 - 01.2018
- Performed market analysis, product management, pricing structure and go to market strategy for developing analytics product created by analytic engineers
- Go to Market activities surrounding a diverse product suite of Advanced Analytics solutions
- Focusing on project/product management, Quote to Cash process, pricing strategy, finance revenue recognition, sales team member training and enrollment internal and external marketing, and customer roll out
GLOBAL RISK/SUPPLY SOLUTIONS PRODUCT MGR (Sales Execution/Enablement)
DUN & BRADSTREET
01.2011 - 01.2014
- Managed entire product line life cycle from strategic planning to tactical activities and delivery of the companies largest Supply Chain product
- Lead the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, & process impacts to the various internal organizations
- Specify market requirements for current and future products by conducting market research supported by ongoing visits to customers and non-customers
- Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and sales positioning
- Parnered with and served as the first Male representative for WBENC Womens Business Enterprise National Council to share ownership and diversity data for D&B.
BUSINESS DATA Sales Manager/Sales Specialist/Portfolio Manager
HARRIS INFOSOURCE
01.2008 - 01.2013
- Company Overview: a D&B company
- Acting sales manager for a Marketing Teleweb team at HARRIS INFOSOURCE a D&B company
- Lead the team to exceed a sales target quota and demonstrated continuous progress towards achieving account strategies
- Managed the entire Risk Management on boarding of forty-five representatives, in three locations
- Responsible for sales management, training, supporting, and start to close sales of related products and applications as well as growth of existing customers
- New customer acquisition/existing customer portfolio representative
- Responsible for existing portfolio, new business, inbound leads from multiple sources
- A D&B company
SALES RELATIONSHIP MANAGER NYC Market
DUN & BRADSTREET
01.2007 - 01.2008
- Sales associate handling some of the companies largest customer relationships in the NYC metro area
- Responsible for growth in new customer relationships by uncovering cross selling opportunities in credit, marketing and purchasing throughout customer and prospect organizations
- Successful completion renewals and growth of existing D&B products and services on a portfolio of $5 million
- Remain knowledgeable of customers' industry trends, general economic conditions, financial practices, competitive position, and the broad spectrum of Dun & Bradstreet products and their applications
CUSTOMER SOLUTIONS MANAGER NORTH AMERICAN SALES
DUN & BRADSTREET
01.2004 - 01.2007
- Inside Sales associate managing a team of three to service, grow, and maintain current and new customers
- Independently over saw three associates and their portfolios for a total of 1200 contract customers with an annual sales responsibility of $10 million
- Effectively communicate via telephone, email, and fax to grow and enhance new and existing customers
- Advisement and assistance in the development and implementation of customer’s credit policy, risk management, and vendor base
- Complex customer analysis, pre-sales planning, and presentation with an extensive knowledge of industry trends, financial practices, and a broad offering of products, solutions, and applications
- Strong analytics, time management, customer service, and conflict resolution
- Two-time Winners Circle recipient
- Two-time Global Product Team Lion Award Recipient
Education
Bachelor of Science (BS) - Marketing/Recreational Management
Pennsylvania State University
State College, PA12-1999
Skills
- Salesforcecom
- Sales & Marketing
- Best Practices Consulting
- Strategic Planning
- Risk Management
- Supply Management
- Process Improvement
- Data Analysis
- Pricing Strategy
- Lean Agile Practice
Timeline
Enterprise Account Executive
Sayari
01.2025 - Current
Implementation/Senior Project Manager, Client Services
Dun & Bradstreet
02.2020 - Current
SALES RELATIONSHIP MANAGER
DUN & BRADSTREET
01.2018 - 01.2020
DIRECTOR/SR. CONSULTANT ADVANCED ANALYTICS SOLUTIONS
DUN & BRADSTREET
01.2013 - 01.2018
GLOBAL RISK/SUPPLY SOLUTIONS PRODUCT MGR (Sales Execution/Enablement)
DUN & BRADSTREET
01.2011 - 01.2014
BUSINESS DATA Sales Manager/Sales Specialist/Portfolio Manager
HARRIS INFOSOURCE
01.2008 - 01.2013
SALES RELATIONSHIP MANAGER NYC Market
DUN & BRADSTREET
01.2007 - 01.2008
CUSTOMER SOLUTIONS MANAGER NORTH AMERICAN SALES
DUN & BRADSTREET
01.2004 - 01.2007
Bachelor of Science (BS) - Marketing/Recreational Management
Pennsylvania State University