Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

David J Figueroa

Philadelphia

Summary

Dynamic Commercial Manager with a proven track record at Advanced Auto Parts, excelling in strategic planning and business development. Expert in sales negotiations and account management, successfully achieving sales goals while fostering strong client relationships. Adept at analyzing budgets and driving growth through effective product management and customer-centric solutions.

Overview

28
28
years of professional experience

Work History

Commercial Manager

Advanced Auto Parts
09.2010 - Current
  • Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and expansion.
  • Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
  • Built relationships with clients to establish new contracts.
  • Managed and analyzed budgets, P&L, balance sheets and sales reports.
  • Negotiated contracts and product prices by collaborating with vendors and developers.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.

Service Manager

Pep Boys
02.1998 - 08.2010
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Met with customers to discuss service needs and offer available solutions.
  • Coordinated with other departments to maintain streamlined and productive workflow.

Education

Lincoln Academy
Philadelphia

Skills

  • Strategic planning
  • Business development
  • Account management
  • Customer relationship management
  • Product management
  • Commercial services
  • Product costing
  • Sales negotiations
  • Inventory management

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Exceeded monthly store sales goals 3 years in a row and counting.
  • First in market to reach 1 million dollars 3 years in a row.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Commercial Manager

Advanced Auto Parts
09.2010 - Current

Service Manager

Pep Boys
02.1998 - 08.2010

Lincoln Academy
David J Figueroa