David R. Cuadrado
Philadelphia
Summary
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Overview
15
15
years of professional experience
Work History
Correctional Officer
Montgomery County Correctional Facility
07.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Van Driver
First Student
09.2021 - Current
- Communicated with other shuttle drivers to negotiate and build schedules.
- Inspected passenger security and checked for damages.
- Drove smoothly to maintain comfort of clients suffering from disability or injury.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Successfully avoided time delivery delays by carefully planning best routes.
- Trained in transportation for special needs individuals
- Drove truck in urban and rural areas to expertly make high volume of drop-offs
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
88M Motor Transport Operator
Army National Guard
05.2020 - Current
- Deployed to Kuwait/Saudi Arabia from Nov. 25, 2021-Oct. 3, 2022.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Driver/Manager
FedEx
06.2017 - 09.2019
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Tracked production and quality control systems to proactively identify deficiencies.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Promoted brand at industry events and through ongoing networking efforts.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Developed and maintained knowledgeable and productive team of employees.
- Conduct weekly safety briefings.
- Addressed driver communications and provided required data to drivers.
Head Cashier
ShopRite
03.2015 - 04.2017
- Managed staffing levels to provide optimal support for cash register operations.
- Led cashiers and associates in providing thoughtful customer service.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained stock to meet expected customer demand.
- Audit cash registers to aid in loss prevention.
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
- Maintained and updated security protocols for front desk operations.
- Facilitated and logged store opening, closing, and shift changes.
- Alleviated customer service needs with policy-appropriate solutions.
Lab Technician
LensCrafters
06.2013 - 01.2015
- Monitored testing procedures to meet criteria and maintain quality control.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Kept abreast of current industry, scientific and regulatory developments and issues.
- Assisted with sales to ensure customers on the quality of the product.
- Participated in lab meetings and project presentations.
- Processed patient specimens according to priority and documented results.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
Sales Associate
Lowe's Home Improvement
09.2009 - 05.2013
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built diverse and consistent sales portfolio.
- Met existing customers to review current services and expand sales opportunities.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained incoming employees.
- Informed customers of promotions to increase sales productivity and volume.
- Stayed current on company offerings and industry trends.
Education
High School Diploma -
W.B. Saul School of Agriculture
Roxborough, PA07.2008
Skills
- Above average reading skillset
- Adapt easily and quickly
- Willing to take lead if the situation calls for it
- Gregarious and friendly
- Customer Needs Assessments
- Preventive Maintenance
- Critical Thinking
- Combat Medical Training
- Expert Marksmanship
- De-escalation techniques
- Inmate supervision
- Mental health awareness
Additional Information
I was recently promoted to Sergeant for my unit. Family is the most important to me. Willing to provide a safe space for anyone who needs it.
Muay Thai, Judo, Gym, Movies, Hiking
I have a tendency to try and perfect whatever I do. Even when it's most challenging I still want to pursue it. Movies are my way of relaxing and escaping into a different world of wonder and entertainment.
Timeline
Correctional Officer
Montgomery County Correctional Facility
07.2023 - Current
Van Driver
First Student
09.2021 - Current
88M Motor Transport Operator
Army National Guard
05.2020 - Current
Driver/Manager
FedEx
06.2017 - 09.2019
Head Cashier
ShopRite
03.2015 - 04.2017
Lab Technician
LensCrafters
06.2013 - 01.2015
Sales Associate
Lowe's Home Improvement
09.2009 - 05.2013
High School Diploma -
W.B. Saul School of Agriculture
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